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Concierge Supervisor

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Accor Hotels Full time
Job Title: Concierge Supervisor About the Role: As a pioneering leader in the art of responsible hospitality, Accor Hotels is seeking a skilled Concierge Supervisor to join our team. In this role, you will be responsible for creating an exceptional guest journey, demonstrating the essence of creating memorable moments for our guests. Key Responsibilities: * Supervise and direct Concierge activities to ensure seamless guest experiences * Provide information on hotel services, local attractions, and restaurants to guests * Recommend hotel Food and Beverage outlets and ensure the lobby is kept in an orderly fashion * Coordinate paging of guests and maintain the hotel information directory * Prepare efficient work schedules for the Concierge team and ensure they are neat, clean, and punctual * Handle guest problems and liaise with department heads or executive management as needed Requirements: * Service-focused personality with strong interpersonal and problem-solving abilities * Previous experience in a similar leadership role is an asset * Ability to work in a multi-cultural environment and lead by example * Strong communication and organizational skills About Us: Accor Hotels is a global hospitality company with over 5,600 hotels in 110 countries. We are committed to creating memorable moments for our guests and colleagues inspired by the authentic warmth and essence of generosity. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Working Environment: Alwadi Hotel Doha is a luxurious boutique hotel located within Msheireb Downtown Doha, a vibrant new retail, commercial, and residential development in the heart of Qatar's capital. The hotel offers 213 luxurious rooms and suites, a spectacular ballroom, and five meeting rooms, with a variety of restaurants and an exclusive spa and swimming pool.