Reservation Specialist
4 days ago
We are looking for a talented and motivated individual to join our team as a Reservations Agent at Four Seasons Hotel Doha. As a key member of our front desk team, you will be responsible for handling incoming calls and in-house calls, taking written messages for hotel guests, and transferring guests to voicemail to leave a message as well as retrieving guests' voice messages.
About the Role:
- Be well versed in general hotel information, Four Seasons information and knowledgeable about Speed Dial extensions.
- Handle security issues such as fire alarm procedures, calling the house doctor, bomb threats, and guest/staff confidentiality.
- Assist with guest complaints.
Requirements:
- Excellent command of the English language.
- Deeply instilled values-based company culture.
What We Offer:
- Opportunities to build a successful career with global potential.
- A unique strong culture - diversity of 50 different nationalities.
- Living accommodation in high quality, well-resourced apartment.
- Excellent training and development opportunities.
- Employee recognition programs.
- Complimentary nights at FS Hotels Worldwide.
- Paid annual home leave tickets.
- Complimentary meals in employee restaurants.
- Free transportation to work.
- Medical coverage.
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