Customer Service Supervisor Assistant

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

Ihgarmyhotels is seeking a seasoned Hotel Reception Management Specialist to join our team. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office department, ensuring exceptional guest experiences and high operational standards.

Key Responsibilities
  • Manage the daily operations of the front office department, including reception, guest services, and reservations.
  • Lead by example, demonstrating a customer-centric approach and setting the tone for excellent team performance.
  • Train and mentor front office associates, promoting a culture of continuous improvement and exceptional service.
Requirements
  • Prior experience in a front office or guest services role in a luxury hotel, preferably in a managerial capacity.
  • Strong leadership and team management skills, with a focus on staff development and motivation.
  • Excellent communication and interpersonal skills, with a customer-centric approach.


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