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Reservation Experience Specialist

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full time

The Iconic Rixos Gulf Hotel Doha is introducing a unique lifestyle and luxurious services, offering guests a world of comfort and sophistication.

Responsibilities
  • We require an Accommodation Associate to manage all aspects of reservations, ensuring seamless guest experiences.

This includes processing reservation requests, identifying guest needs, determining room types, and explaining policies. You will also accommodate special requests, answer questions about property facilities and room accommodations, and foster sales techniques to maximize revenue.

Qualifications:

  • Excellent Guest Service Skills
  • Sophisticated Verbal Communication Skills
  • Computer Literacy
  • Previous Customer-Related Experience