Automotive Sales Consultant

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar Nakilat Full time

Mannai Automotive Group, part of Mannai Corporation QPSC in Qatar, is a leading provider of passenger vehicles, commercial vehicles, and heavy equipment.

We are seeking a results-oriented Senior Sales Consultant to join our Automotive Sales team. You will be responsible for developing new prospects, managing customer relationships, achieving sales targets, ensuring customer satisfaction, and implementing dealer standards.

Key Responsibilities:

  1. Greet customers, understand their needs, and provide expert consultation on vehicles and options.
  2. Respond to customer inquiries (phone and in-person) and direct callers as needed.
  3. Maintain comprehensive product knowledge and effectively communicate vehicle features and benefits.
  4. Promote and sell additional products, services, and after-sales offerings.
  5. Address customer complaints professionally and escalate complex issues to management.
  6. Calculate vehicle prices, including allowances, fees, taxes, and down payments.
  7. Prepare and finalize accurate sales contracts and ensure complete transaction documentation.
  8. Manage the order-to-delivery process, ensuring timely delivery and customer satisfaction.
  9. Handle financial transactions according to company procedures.
  10. Provide exceptional after-sales support and build long-term customer relationships.

Required Skills and Qualifications:

  1. 3-5 years of experience in automotive sales.
  2. Bachelor's Degree in marketing or related field.
  3. Excellent oral and written communication skills (Arabic & English).
  4. Strong sales, negotiation, and customer relationship management (CRM) skills.
  5. Knowledge of automotive sales processes and procedures.
  6. Computer literacy in relevant software applications.

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