Rooms Coordinator
20 hours ago
- Assign rooms to guests based on their preferences and availability
- Manage room changes and cancellations, ensuring seamless communication with relevant departments
- Monitor room status and coordinate with Housekeeping, IRD, and Front Office teams
- Provide exceptional service to guests, responding to their requests and resolving any issues promptly
- Collaborate with colleagues to ensure efficient room assignments and guest satisfaction
- Review and improve Front Office service quality through guest feedback and incident reports
- Senior School qualification or equivalent
- Previous experience in a 5-star hotel environment, preferably in the Middle East
- Minimum 2 years of experience in a similar role, with a strong command of Microsoft Office products and PSMS
- Excellent communication and problem-solving skills, with a passion for delivering exceptional guest experiences
Mandarin Oriental Hotel Group Limited is a renowned owner and operator of luxury hotels, resorts, and residences worldwide. Our properties are known for their unique blend of oriental charm and modern design, providing guests with unforgettable experiences.
", "Job Summary": "Job SummaryWe are seeking a skilled Rooms Coordinator to join our team at Mandarin Oriental, Doha. As a key member of our Front Office team, you will be responsible for ensuring seamless room assignments and exceptional guest experiences.
", "Key Skills": "Key Skills- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent attention to detail and organizational skills
- Proficiency in Microsoft Office products and PSMS
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
", "Contact Information": "Please submit your application through our website or email us at [insert email address].
", "Language": "English"}-
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