Business Development and Retail Lead
7 days ago
We are seeking a highly skilled and experienced professional to lead our retail operations and drive business growth at Dalu.
The successful candidate will be responsible for overseeing daily operations, developing and implementing operational processes, and ensuring efficiency and excellence in customer experience.
Responsibilities- Retail Store Operations:
- End-to-end oversight of retail store operations, including inventory management, store layout, and customer experience.
- Development and implementation of operational processes to optimize performance and efficiency.
- Artist and Partner Relationships:
- Nurturing relationships with local artists, designers, and creators to source unique, high-quality products.
- Establishing fair and transparent agreements with partners to ensure mutual benefits and alignment with the store's creative ethos.
- Marketing and Brand Development:
- Collaboration with the marketing team to develop and execute campaigns promoting the store's unique identity.
- Organization of events, exhibitions, and workshops to engage the local community and elevate partner artist profiles.
- Customer Experience:
- Creation of a welcoming and inspiring in-store environment reflecting the brand's creative vision.
- Staff training and mentoring to deliver exceptional customer service and product knowledge.
- Team Leadership:
- Recruitment, training, and management of a high-performing retail team.
- Fostering a culture of creativity, collaboration, and accountability within the team.
- Financial Management:
- Management of store budgets and control of expenses to achieve financial objectives.
- Overseeing pricing strategies, profit margins, and inventory turnover to maximize revenue.
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