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VIP Guest Relations Director
2 weeks ago
The ideal candidate for this role will possess exceptional interpersonal skills, a deep understanding of luxury hospitality, and the ability to think creatively. As a Guest Experience Manager, you will be responsible for delivering exceptional service to our most valued guests.
Your key responsibilities will include:
- Providing personalized service and handling special requests for VIP guests.
- Leading and training the guest relations team.
- Managing guest feedback and complaints.
- Collaborating with internal teams to ensure seamless service delivery.
We offer a competitive salary, service charge, incentives, accommodation, transportation, and on-duty meal. Enjoy working in one of Ras Al Khaimah's top luxury hotels and take advantage of career growth opportunities within a renowned hospitality group.