Guest Services Director
4 days ago
We are looking for a highly skilled Guest Relations Supervisor to join our team at Minor International. As a leader in the hospitality industry, we offer genuine experiences and heartfelt hospitality in exciting destinations.
The successful candidate will oversee the guest relations team to ensure all guests have an outstanding stay. This includes coordinating guest requests, handling VIP guests, and managing feedback to continuously improve guest satisfaction.
Key Qualifications:
- Certificate in Hospitality Management or related field preferred.
- Minimum of 2-3 years' experience in guest relations or front office roles within the hospitality industry.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Strong leadership abilities with experience in training and supervising a team.
- Proficiency in Front Office Software
- Detail-oriented and able to multitask in a fast-paced environment.
- Ability to work flexible hours, including weekends and holidays.
- Proficient in English, both written and spoken
Benefits:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
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