Reservations and Guest Experience Coordinator
7 days ago
The Reservations and Guest Experience Coordinator plays a vital role in ensuring that our guests receive the highest level of service and care. This position requires excellent communication and organizational skills, as well as the ability to multitask and work effectively in a fast-paced environment.
Responsibilities:- Manage incoming reservations through phone, email, and online booking systems
- Provide accurate information about services, rates, and availability to potential and current guests
- Confirm, modify, and cancel reservations as requested, ensuring accuracy and efficiency
- Address guest inquiries and resolve issues promptly and professionally
- Maintain organized and up-to-date records of reservations and guest details
- Promote additional services and amenities to enhance the guest experience
- Work closely with other departments to ensure seamless service delivery
- A minimum of 1 year experience in a similar role in a luxury background or a degree/diploma from hotel management
- Excellent interpersonal, written, and verbal communication skills
- Proficient in English; Arabic is an asset
- Basic Opera knowledge; computer literate
- Outgoing personality with a can-do approach to assigned tasks
- Attention to detail and ability to multitask in a dynamic environment
- Creative thinker, striving to deliver excellent service to guests
- One of the most iconic places to be and work
- Amazing learning and development program
- Discounted rates at The Ned Doha
- Fantastic career growth opportunities
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Reservations and Guest Services Coordinator
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Deka Minas (Pty) Ltd Full timeAt Deka Minas (Pty) Ltd, we are seeking a highly skilled Reservations and Guest Services Coordinator to join our dynamic team. This individual will be responsible for handling reservations, coordinating guest services, and ensuring seamless operations across all departments.The ideal candidate will possess excellent organizational skills, a keen attention to...
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Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full timeAbout UsAnantara Hotels & Resorts is a luxury hospitality brand that offers a unique and unforgettable experience to our guests. We believe in connecting people to genuine places, people, and stories through personal experiences and heartfelt hospitality.Banana Island Resort Doha by Anantara is a beach resort located just off the coast of downtown Doha,...
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Guest Experience Coordinator
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeAs a Reservations & Comm Center Host at Andaz Doha, you will be part of a dynamic and fast-paced environment where no two days are ever the same. We are looking for a highly motivated and organized individual to join our team and contribute to delivering exceptional guest experiences.ResponsibilitiesThe successful candidate will be responsible for:Managing...
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Reservations and Guest Services Coordinator
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full timeHiring Overview: We're looking for a highly skilled Reservations & Comm Center Host to join our team at Hyatt Hotels Corporation. As a representative of our Inclusive Collection, you will contribute to the delivery of distinct experiences that showcase our commitment to caring for people. With a strong focus on creativity and self-expression, we invite...
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Guest Experience Coordinator
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Zuma Restaurants Full timeWe are seeking a highly skilled Guest Experience Coordinator to join our team at Zuma Restaurants in Doha, Qatar.About the Restaurant:Zuma Restaurants is a renowned fine dining establishment located in the heart of Doha, offering a unique blend of French and Arabic cuisine in a luxurious and refined dining environment.About the Role:The ideal candidate will...
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Hotel Reservation Coordinator
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full timeAs a Hotel Reservation Coordinator with Power International Holding, you will play a vital role in facilitating guest bookings and managing reservations to optimize room occupancy and maximize revenue. Your primary point of contact for guests will be providing exceptional customer service and assisting with inquiries, reservations, and modifications.Key...
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Reservations Coordinator
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar WADAEF Full timeA luxury 5-star hotel in Doha is hiring a Reservations Agent to provide seamless reservation experiences for guests. Responsibilities include managing reservations, providing accurate information, and assisting guests with special requests. The ideal candidate will have excellent communication skills, a customer-centric approach, and experience in luxury...
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Guest Service Coordinator
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Riviera Rayhaan by Rotana Full timeJob DescriptionWe are looking for a skilled Guest Service Coordinator to handle all aspects of guest room reservations. As part of our reservations team, you will be responsible for delivering exceptional customer service and ensuring smooth service delivery.Your key responsibilities will include:Processing and confirming guest room reservations made by...
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Guest Experience Agent
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Doha Full timeRoles and responsibilities Handle Reservations: Manage incoming reservations through phone, email, and online booking systems. Guest Assistance: Provide accurate information about services, rates, and availability to potential and current guests. Booking Management: Confirm, modify, and cancel reservations as requested, ensuring accuracy and efficiency....
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Reservations Agent
19 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeRoles and responsibilities The Reservations and Royal Services Agent will play a crucial role in delivering exceptional guest experiences at Raffles and Fairmont Doha. This position requires a highly organized, customer-oriented individual with excellent communication skills and a strong ability to multitask. The successful candidate will handle...
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Reservations Manager
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeAs the Reservations Manager, you will be responsible for overseeing the hotel's reservations department, ensuring efficient booking processes, and maximizing room revenue. Your role involves managing the revenue team, implementing reservation strategies, and providing excellent customer service.Key Job Responsibilities:Supervise and lead the reservations...
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Cluster Reservations Agent
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeAs a Cluster Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Key Job Responsibilities:Assist guests in making room reservations through various...
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Guest Experience Agent
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full timeKey ResponsibilitiesHandle Reservations: Manage incoming reservations through phone, email, and online booking systems.Guest Assistance: Provide accurate information about services, rates, and availability to potential and current guests.Booking Management: Confirm, modify, and cancel reservations as requested, ensuring accuracy and efficiency.Guest Service:...
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Reservation Agent
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding (Qatar) Full timeRoles and responsibilities The Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications....
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Reservation Agent
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full timeThe Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications. Additionally, Reservation...
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Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeAt Hyatt, we are committed to delivering exceptional guest experiences. As a Reservations & Comm Center Host, you will play a vital role in ensuring that our guests have a memorable stay with us.About the RoleThis is an exciting opportunity to join our team as a Reservations & Comm Center Host. In this role, you will be responsible for handling guest...
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Guest Experience Manager
7 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Century Marina Hotel Full timeCentury Marina Hotel, a luxury hotel in the heart of Lusail City, Qatar, seeks a skilled Reservation Agent to enhance the guest experience.Key ResponsibilitiesHandle reservations and provide exceptional customer serviceManage phone etiquette and perform receptionist dutiesThe successful candidate will be available for a full-time on-site position at Century...
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Reservations and Guest Services Expert
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Corporation Full timeCompany OverviewHyatt Regency, a leading brand of hotels and resorts, has been a pioneer in the hospitality industry for decades.With over 175 properties worldwide, we continue to raise the bar in terms of quality, service, and innovation.Job DescriptionWe are seeking a highly skilled Guest Service Officer – Reservations to join our team. The successful...
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Guest Experience Ambassador
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar M GALLERY Full timeAbout the RoleThis role plays a critical part in creating a positive first impression for our guests. As a Reservations Agent, you will be the face of M GALLERY, ensuring that every guest feels welcome and valued.The Ideal CandidateIs passionate about delivering exceptional customer serviceHas excellent communication and interpersonal skillsCan work...
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Hotel Reservations Coordinator
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Le Meridien Dania Beach at Fort Lauderdale Airport Full timeJob DescriptionThe Assistant Reservations Manager is responsible for overseeing the accuracy of room blocks, reservations, and group market codes. This role requires excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.Main Responsibilities:Communicate company values and culture to new...