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Reception and Administrative Coordinator

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar PEOPLE ONE Full time
Receptionist Job Description

At PEOPLE ONE, we are seeking a highly skilled and organized Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, managing incoming calls, and ensuring the smooth operation of our reception area.

Key Responsibilities:
  • Greeting and Welcoming: Greet visitors, clients, and employees with a friendly and professional attitude, setting the tone for a positive experience.
  • Communication and Routing: Answer phone calls, manage incoming messages, and route calls to the appropriate department or individual in a timely and efficient manner.
  • Scheduling and Coordination: Schedule appointments, meetings, and conference rooms using digital calendars or scheduling software, ensuring seamless coordination and minimal disruptions.
  • Administrative Support: Provide administrative assistance, including data entry, filing, scanning, and document preparation, to support various departments and ensure the smooth operation of our office.
  • Mail and Delivery Management: Receive, sort, and distribute incoming mail, packages, and deliveries, and prepare outgoing mail and packages for pickup or shipment.
  • Reception Area Maintenance: Maintain the reception area, ensuring it remains clean, organized, and well-presented at all times, with stocked office supplies and functioning equipment.
  • Information and Support: Respond to inquiries from clients, visitors, and employees, providing accurate information and directing them to the appropriate resource.
  • Security and Access Control: Monitor access to the premises, issue visitor badges, and ensure compliance with security protocols and procedures.
  • Record Keeping: Maintain accurate and confidential visitor logs, appointment schedules, and other relevant records.
  • Customer Service: Provide exceptional customer service, addressing concerns, resolving issues, and ensuring a positive experience for all visitors and callers.

We are looking for a highly organized and detail-oriented individual who can provide exceptional customer service and support to our team. If you are a motivated and enthusiastic individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.