Customer Service and Reservations Coordinator

As the Reservations Manager, you will be responsible for overseeing the hotel's reservations department, ensuring efficient booking processes, and maximizing room revenue. Your role involves managing the revenue team, implementing reservation strategies, and providing excellent customer service.Key Job Responsibilities:Supervise and lead the reservations...

Roles and responsibilities As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property, confirming room bookings, day-use bookings, adventure park bookings. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations...

Roles and responsibilities The Reservations and Royal Services Agent will play a crucial role in delivering exceptional guest experiences at Raffles and Fairmont Doha. This position requires a highly organized, customer-oriented individual with excellent communication skills and a strong ability to multitask. The successful candidate will handle...

Roles and responsibilities The Reservations Agent captures details from the incoming calls and coordinates each reservation to ensure the guest's satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills. A positive attitude, knowledge of the hotel and attention to details are all...

Roles and responsibilities The Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications....

Job OverviewThe Century Marina Hotel is seeking a skilled Reservation Agent to join its team. This full-time position is based in Doha, Qatar and involves handling reservations, providing exceptional customer service, and performing receptionist duties.Key ResponsibilitiesManage hotel reservations effectively and efficiently.Ensure seamless communication...

About the PositionPremier Inn Hotels LLC is seeking a skilled Customer Service Coordinator to support the efficient operation of our Front Office department. This is an excellent opportunity to join a dynamic team and contribute to delivering exceptional customer experiences.Key Responsibilities:Coordinate front desk operations, ensuring the smooth delivery...

Job Summary:The Duty Manager is responsible for providing exceptional service to our guests and supporting hotel operations. This role requires strong leadership skills, attention to detail, and a passion for delivering outstanding customer experiences.You'll work closely with the Front Office Manager to ensure seamless communication and coordinate efforts...

Roles and responsibilities Show complete product knowledge, understand rate structure and apply rate management Assist guest who may need cancellations or modifications of booking reservation. Process and confirm guest reservations made by clients on the phone or email. Process payments and send reservation confirmation thru email to the guests. Remain up...

ResponsibilitiesComplex Issue Resolution: Handle escalated or complex customer incidents and provide advanced troubleshooting support.Root Cause Analysis: Conduct root cause analysis for recurring issues and recommend long-term solutions.Incident Reporting: Prepare detailed reports for high-impact incidents and share insights with stakeholders.Lead the...

About the RoleWe are looking for a highly organized and motivated Reservation Agent to work at our 5-star property in Lusail City, Qatar. The successful candidate will be responsible for handling reservations, providing excellent customer service, and managing phone etiquette.Main TasksProcess hotel reservations accurately and promptly.Develop strong...

Job SummaryWe are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and...

Hospitality Job DescriptionWe are looking for an experienced Head Host to join our ALI BIN ALI team. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable dining experience.Key DutiesDeliver outstanding customer service by being attentive, responsive, and...

Ihgarmyhotels is seeking a seasoned Hotel Reception Management Specialist to join our team. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office department, ensuring exceptional guest experiences and high operational standards.Key ResponsibilitiesManage the daily operations of the front office...

About UsPremier Inn Hotels - Middle East is a leading hospitality company that operates a strategic partnership between Emirates Group and Britain's leading hospitality firm Whitbread PLC. We have 11 hotels in the Middle East and an exciting pipeline of new hotels opening in the future.Job Overview:We are seeking a skilled and experienced Customer Service...

About the PositionWe are looking for a highly skilled Reservations and Guest Experience Lead to join our hospitality team at 1st-jobs in Doha, Qatar.In this key role, you will be responsible for overseeing the smooth operation of our hotel's guest experience functions, ensuring that we deliver exceptional service and memorable experiences for our guests.You...

Job DescriptionMillennium Hotels and Resorts MEA seeks a seasoned Hotel Reservations Director to oversee the reservations department and drive revenue growth.Responsibilities:Leverage industry knowledge to develop and implement effective reservation strategies.Lead a team of reservations professionals to deliver exceptional results.Monitor and manage room...

Job OverviewMillennium Hotels and Resorts MEA is seeking a skilled Reservations and Revenue Specialist to join their team.Responsibilities:Contribute to the development and implementation of reservation strategies.Support the reservations team in achieving optimal results.Assist in managing room inventory and availability.Help evaluate and enhance booking...

Join to apply for the Agent-Reservations role at Climbing MountainsPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers....

Job OverviewAdecco Careers seeks a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key Responsibilities:• Prepare contractual packages, including master sheets, summary sheets, and billing sheets.• Maintain accurate...