Relationship Manager Senior Associate

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time
About the Opportunity:

This exciting opportunity is designed to support the growth and development of the QNB First business unit. As a key member of the team, the incumbent will be responsible for providing exceptional customer service, driving business growth, and maintaining high standards of customer satisfaction.

Main Responsibilities:
  • Supporting Customer Relationship Managers in managing customer relationships, providing banking services, and handling customer inquiries.
  • Striving to achieve Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement.
  • Formulating customer retention strategies to minimize attrition and grow the QNB First customer portfolio.
  • Promoting cost-effective practices and optimizing benefits for the bank.
Requirements:
  • Bachelor's degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology.
  • At least 2 years of relevant experience within a highly rated international bank.


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