Customer Experience Director
6 days ago
In this role, you will be responsible for managing the day-to-day operations of our luxurious spa, ensuring seamless delivery of exceptional guest experiences. Key responsibilities include:
- Overseeing daily spa operations to achieve defined business objectives.
- Supporting the development and implementation of effective sales and pricing strategies.
- Maintaining impeccable presentation and cleanliness of spa facilities.
- Serving as a resource for employees, providing guidance and support to ensure efficient service delivery.
- Ensuring compliance with all relevant laws, regulations, and company policies.
- Contributing to revenue growth through innovative sales techniques and partnerships.
- Monitoring and maintaining inventory levels of essential supplies, including towels and equipment.
- Developing and implementing safe and effective procedures for equipment maintenance and usage.
- Supervising cleaning and maintenance activities to ensure high standards are met.
- Cultivating new ideas for revenue enhancement by staying informed about market trends and industry developments.
- Responding promptly to guest feedback, implementing corrective actions as necessary.
- Maintaining a culture of safety, environmental responsibility, and employee well-being within the spa environment.
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Director of Customer Experience
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tandemsearch Full timeJob Title: Director of Customer ExperienceLocation: Doha, Qatar.To drive the optimization of our customer experience by leading and managing a team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the customer experience, and influence future projects to support and...
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Business Customer Experience Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ooredoo Qatar Full timeAbout the Role:Ooredoo Qatar is seeking a highly motivated and experienced Business Customer Experience Director to lead its Service Assurance team. The successful candidate will be responsible for ensuring that Ooredoo meets its customer experience targets and obligations in service assurance. They will also undertake regular reviews of Customer...
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Customer Experience Enhancement Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar malomatia Full timeAbout the PositionThe Customer Experience Enhancement Director plays a critical role in driving operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall...
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Customer Experience Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleAs a key member of our senior management team, the Customer Experience Director will be responsible for leading our terminal operations team to drive improvements in terminal operational performance.ResponsibilitiesSpearhead Operational Improvements: Identify and develop strategic plans to enhance terminal operational efficiency.Drive...
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Customer Experience Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout UsBFL Group is a dynamic and growing international retailer of fashion and homeware. We operate multiple stores across the region and in Europe, serving a diverse range of customers.Our goal is to provide an exceptional customer experience, delivering high-quality products at affordable prices. We strive to create a welcoming and inclusive environment,...
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Customer Experience Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWelcome to lxbfYeaaWe are a dynamic Qatari company committed to excellence in trading and construction services.Job RoleThis is a full-time on-site position for a Retail Sales Manager in Doha, Qatar. The successful candidate will be responsible for managing sales operations, driving customer satisfaction, increasing sales, and achieving targets....
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Customer Experience Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout lxbfYeaalxbfYeaa is a forward-thinking retailer committed to delivering exceptional customer experiences. We strive to create a unique and engaging shopping environment that sets us apart from other retailers.We are seeking an experienced retail manager to lead our Gift Shed store team. As a key member of our management team, you will be responsible...
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Customer Service Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Seven Seas Group - Maritime Services Full timeJob ResponsibilitiesThe Customer Service Director - Maritime will be responsible for overseeing the day-to-day supervision of the Customer Service Executives, ensuring objectives are met and the team is operating at an effective level.This role will involve maintaining and developing existing customers to optimize quality of service, business growth, and...
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Customer Experience Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob SummaryThe Assistant Hotel Manager oversees Front Desk operations and acts as manager on duty when senior managers are unavailable. Directs staff that performs welcoming and registering hotel guests, explaining accommodations, establishing credit or payment method, checking guests out, preparing and explaining bills, responding to guest requests by...
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Customer Journey Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeRole Overview:The Customer Journey Director will be responsible for leading a team of 40 members, ensuring exceptional customer service, and driving digital care presence and penetration. The role requires strong leadership skills, strategic thinking, and the ability to motivate a team.Key responsibilities include:Developing and implementing strategies to...
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Customer Success Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking an experienced professional to join our Customer Success team as a Customer Success Director. In this role, you will be responsible for developing and executing strategies to drive customer adoption and satisfaction of our cloud solutions.Key ResponsibilitiesDevelop Customer Engagement Strategies: Create and implement tailored engagement plans...
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Customer Experience Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full timeBenefitsOpportunity to work with a luxury hospitality brand in a unique and dynamic environment.Chance to develop skills and expertise in hotel operations and customer service.Collaborative team atmosphere and opportunities for career growth.
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Customer Service Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the OpportunityWe are seeking a highly motivated Customer Service Director to join our team at lxbfYeaa.In this role, you will be responsible for leading our customer service team and ensuring that we provide exceptional service to our customers.You will work closely with our sales team to understand customer needs and develop solutions that meet their...
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Sales and Customer Service Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Apparel Group Full timeCompany OverviewApparel Group is a leading retailer in the fashion industry, dedicated to delivering high-quality products and excellent customer service. As a Sales and Customer Service Director, you will play a critical role in driving sales growth and maintaining customer satisfaction.Job DescriptionAchieve company objectives by ensuring the highest...
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Customer Experience Director
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar SupportFinity™ Full timeAt SupportFinity, we pride ourselves on creating exceptional guest experiences that set us apart from the rest. As our Assistant Manager - Guest Experience, you will play a vital role in driving this mission forward.The ideal candidate will possess excellent leadership skills, with the ability to motivate and inspire our team to deliver outstanding results....
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Customer Experience Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeRequirementsProven experience in senior retail management roles.Exceptional leadership, decision-making, and problem-solving skills.Proficiency in Microsoft Office and data analysis.We offer a great place to work with opportunities for growth and development.
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Customer Experience Director
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar People Dynamics Full timeRequired Skills and QualificationsTo succeed in this role, you will need:Bachelor's degree in marketing or business administration10-15 years' experience in managing loyalty programs and corporate salesYou will also require excellent communication and leadership skills, as well as the ability to work collaboratively with cross-functional teams.
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Guest Experience Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeGuest Experience ExpertiseAt Rosewood Doha, we are dedicated to delivering exceptional guest experiences through our unwavering commitment to excellence. As a guest experience director, you will play a key role in enriching the lives of our guests by providing personalized and memorable experiences.Your expertise will focus on:Developing initiatives that...
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Facilities Director
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeWe are seeking an experienced Facilities Director to join our team at Hamad International Airport. As a key member of the leadership team, you will be responsible for delivering exceptional passenger experiences while maintaining operational excellence.About the role:The successful candidate will oversee all aspects of facilities management, including...
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Store Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Apparel Group Full timeJob DescriptionWe are seeking a highly motivated and experienced Sales and Customer Service Leader to join our team at Apparel Group.As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of sales associates.Key ResponsibilitiesAchieve company objectives by...