Service Delivery Excellence Leader
1 week ago
Saleh Al Hamad Al Mana Co. is dedicated to providing world-class service experiences for our customers. As a key member of our team, you'll be responsible for driving service delivery excellence and ensuring that our customers receive the highest level of care.
Your primary focus will be on developing and implementing strategies to improve service quality, increase efficiency, and enhance the overall customer experience. This will involve:
- Conducting on-the-job training to optimize staff performance
- Identifying areas for improvement through regular meetings with reception and workshop teams
- Developing and implementing corrective actions to address customer concerns
- Collaborating with warranty managers to maximize warranty benefits for our customers
As a leader in service operations, you'll be responsible for maintaining high levels of service quality, efficiency, and customer satisfaction. If you're a motivated and results-driven professional with a passion for delivering exceptional service, we encourage you to apply.
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Delivery Leader
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAre you passionate about delivering genuine impact in a multi-national large scale project? As a Delivery Leader on our Learning & Impact team within the project, you will work with colleagues to execute the overall programme strategy for our clients, helping to guide and support your embedded colleagues on the ground in 10+ countries. You will work closely...
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Service Delivery Excellence Lead
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Ministry of Public Health - Qatar Full timeJob OverviewThe Ministry of Public Health - Qatar is looking for an experienced IT Service Management professional to join our team as a Senior IT Operations Manager.Key Responsibilities:Operational Support: Provide operational support for ITSM processes, including incident, problem, and change management.Process Improvement: Identify areas for process...
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Customer Service Excellence Leader
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Menasa & Partners Full timeMenasa & Partners seeks a seasoned professional to design and implement an exceptional customer service delivery model. As Interim Customer Engagement Manager, you will lead the team responsible for executing this plan.This role requires operational customer service experience, change management, and project management skills, along with excellent...
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Customer Service Excellence Leader
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the JobWe are seeking a highly experienced Operations Director to lead our customer experience team. The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction, retention, and loyalty.Key Responsibilities:Determine the call centre operational strategy by conducting reviews, capacity...
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Service Delivery Process Coordinator
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full timeAbout the PositionTalent Leaders Inc. is a leading provider of innovative solutions, and we are seeking an experienced Service Delivery Process Coordinator to join our team. In this role, you will be responsible for coordinating and managing service delivery processes to ensure seamless delivery of services to our clients.Responsibilities:Develop and...
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Service Excellence Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full timeThe Service Excellence Specialist role at Hyatt Hotels Corporation offers a unique opportunity to excel in a fast-paced hospitality environment.Main Responsibilities:Drive guest satisfaction through proactive service delivery and effective communication.Partner with colleagues to achieve exceptional guest experience ratings.Provide in-depth knowledge of...
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Technical Excellence Leader
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar SWATX Full timeAbout the RoleThe Technical Delivery Director at SWATX is responsible for overseeing the technical delivery and execution of all projects within the organization.This role involves strategic planning, resource management, stakeholder communication, and ensuring that all technical aspects of projects align with business objectives.The successful candidate...
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Head of Airport Services Delivery
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeWe are committed to delivering exceptional passenger experiences while maintaining operational excellence at Hamad International Airport.About the Role:We are seeking an experienced Vice President of Facilities Management to lead, innovate, and oversee all aspects of facilities management within our airport. This includes developing a continuous improvement...
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Service Delivery Expert
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeElectrification Solutions for a Sustainable Future:">Innovative technologies and efficient solutions drive our mission to empower a sustainable future. Join us in shaping the energy landscape with cutting-edge electrical systems and expert service delivery.">Senior Service Engineer Job Description:">We seek an experienced Senior Service Engineer to join our...
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Customer Service Excellence Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full timeJob OverviewTalent Leaders Inc. is seeking a highly skilled Customer Service Excellence Manager to join our team.This role is responsible for delivering exceptional customer service, effectively coordinating service teams, and ensuring prompt, efficient, and professional handling of customer inquiries and requests.
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Operations Excellence Leader
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar EarthStream Global Limited Careers Full timeOur Ideal CandidateWe are seeking a highly motivated and experienced Country Engineering Manager to join our team in Qatar. The successful candidate will be responsible for leading engineering activities, developing and maintaining effective engineering work processes, and mentoring leaders within the engineering team.Main Responsibilities:Develop and...
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Service Delivery Specialist
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Canon EMEA Full timeJob SummaryWe are looking for a highly skilled Service Delivery Specialist to join our Canon EMEA team. The successful candidate will be responsible for ensuring the smooth delivery of our Management Print Services (MPS) to our clients, while maintaining a high level of customer satisfaction.Main Responsibilities:Deliver exceptional customer service,...
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Aviation Service Excellence Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeAt Qatar Airways, we pride ourselves on being a global leader in aviation service excellence. As a member of our Cabin Crew team, you will have the opportunity to play a key role in delivering exceptional service to our passengers and contributing to our continued success.We are seeking highly motivated and passionate individuals who share our commitment to...
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Infrastructure Customer Service Leader
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Stantec Consulting International Ltd. Full timeRequisition Number: 23227BRDescription:We are seeking a dedicated Infrastructure Customer Service Leader to join our team for a major 5-year consulting program with a public sector organization focused on the operation and maintenance of roads and drainage assets. The Infrastructure Customer Service Leader will report directly to the Program Director and...
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Service Delivery Expert
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Adecco Careers Full timeWe are seeking a highly skilled Service Delivery Expert to join our customer service team at Adecco Careers. As a Service Delivery Expert, you will be responsible for delivering exceptional customer service and ensuring that all customer needs are met.Key Responsibilities:Developing and maintaining relationships with existing and potential customers.Drafting...
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Delivery and Execution Specialist
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleThe Senior Engineering Lead at Wood will be responsible for championing both Wood and client Health, Safety, Environmental, and Quality cultures. This includes leading by example in 'raising the shield', demonstrating the 'courage to intervene', and ensuring that procedures are followed and that a high standard of safety and quality is achieved...
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Support Services Leader
17 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Azadea Group Full timeWe are seeking an experienced Support Services Leader to join our team at Azadea Group. The ideal candidate will have a strong background in business operations and excellent communication skills.About the Role:Supporting the Shop/Department Manager in achieving business objectivesDeveloping and implementing operational processes to improve...
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Service Delivery Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Merge Recruitment Agency Full timeAt Merge Recruitment Agency, we are seeking an experienced Service Delivery Manager to join our team. This role is responsible for providing exceptional customer service and support to our clients.Job Description:We are looking for a highly skilled professional to lead our customer experience team and drive service excellence across all areas of the...
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Academic Excellence Leader Doha Qatar
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Teachanywhere Full timeTeachanywhere is seeking a highly experienced and visionary Academic Excellence Leader to join our team in Doha, Qatar. The successful candidate will play a pivotal role in leading academic excellence and continuous improvement, ensuring high standards of teaching, curriculum design, and student outcomes.The ideal candidate will be a collaborative leader...
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Service Delivery Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar MEEZA QSTP Full timeJob SummaryThe Client Services Manager plays a pivotal role in fostering strong relationships between MEEZA QSTP and its clients, ensuring seamless interactions that drive customer satisfaction. This position requires a unique blend of technical expertise, business acumen, and customer-centric approach to meet client expectations.ResponsibilitiesStrategic...