Customer Service Excellence Manager

Job SummaryThe Customer Service Excellence Manager will be responsible for leading our customer service efforts to deliver exceptional experiences and build strong relationships with our customers.Main Responsibilities:Customer Experience: Ensure that customers receive timely and effective support through various channels.Employee Training: Provide ongoing...

Menasa & Partners seeks a seasoned professional to design and implement an exceptional customer service delivery model. As Interim Customer Engagement Manager, you will lead the team responsible for executing this plan.This role requires operational customer service experience, change management, and project management skills, along with excellent...

The Reservations Manager plays a critical role in ensuring that our guests have a seamless and enjoyable experience at our hotel. As a member of our Reservations team, you will work collaboratively with other departments to provide exceptional customer service and drive revenue growth through effective inventory control.This is an exciting opportunity to...

About the RoleWe are seeking an experienced Infrastructure Customer Service Leader to join our team in Qatar-Doha. The successful candidate will lead consulting and client teams in implementing transformational customer service projects within the public sector.Key Responsibilities:Leadership & Team Management: Foster a culture of excellence, collaboration,...

About the JobWe are seeking a highly experienced Operations Director to lead our customer experience team. The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction, retention, and loyalty.Key Responsibilities:Determine the call centre operational strategy by conducting reviews, capacity...

Job SummaryECCO Gulf Majorel Qatar seeks a highly skilled Customer Service Manager to lead our team in delivering exceptional customer experiences across various channels. As a key member of our operations team, you will be responsible for managing daily customer operations, addressing escalations, and ensuring timely resolution of customer inquiries.Key...

Job Overview:Tandemsearch is seeking a seasoned professional to lead our Service Excellence and User Experience Team. As the Head of Service Excellence, you will be responsible for driving optimization of customer experience, leading change, and improvements across the customer journey.Main Responsibilities:Craft, align, and execute the Service Excellence...

Job Title: Head of Service Excellence & User ExperienceLocation: Doha, Qatar.To drive the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the...

Job Description: Customer Service RepresentativeWe seek an experienced Customer Service Representative to join our team at Adecco Careers. As a key member of our department, you will play a vital role in ensuring excellent customer satisfaction.Responsibilities:Create and distribute contractual packages to customers, including summaries and follow-up...

Customer Service Manager - Moving & Relocations :Title : Customer Service Manager - Moving & Relocations Experience : 5 to 7 Job Type : Full Time Employment Type : Permanent Job Status : Inactive Country : Qatar City : DohaJob Description & Role :Direct and manage all activities related to delivery of effective customer serviceLiaise with Team Supervisors...

The Service Excellence Specialist role at Hyatt Hotels Corporation offers a unique opportunity to excel in a fast-paced hospitality environment.Main Responsibilities:Drive guest satisfaction through proactive service delivery and effective communication.Partner with colleagues to achieve exceptional guest experience ratings.Provide in-depth knowledge of...

Job RequirementsTo succeed in this role, you will need to possess excellent customer service skills, strong communication abilities, and the ability to work effectively in a team environment.Main Responsibilities:Develop and maintain positive relationships with colleagues and guestsProvide clear and concise communication to resolve guest inquiries and...

Role OverviewWe are seeking a highly motivated and experienced professional to join our team as an Assistant Guest Relations Manager. As a member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our high standards are consistently met.Key Responsibilities:Manage daily guest relations operations to ensure...

Job DescriptionTalent Leaders Inc. is seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and ensuring that our clients receive prompt, efficient, and professional support.Key Responsibilities:Serve as the primary point of...

Saleh Al Hamad Al Mana Co. is dedicated to providing world-class service experiences for our customers. As a key member of our team, you'll be responsible for driving service delivery excellence and ensuring that our customers receive the highest level of care.Your primary focus will be on developing and implementing strategies to improve service quality,...

Department: Customer ServicesJob PurposeTo lead and motivate a team of customer service representatives, ensuring exceptional customer service delivery and continuous improvement. You will be responsible for managing team performance, reporting customer interactions, and implementing new initiatives.Key ResponsibilitiesManage all operational aspects of a...

Job SummaryWe are seeking a skilled Customer Service Ambassador to join our team at Hyatt Hotels Corporation.In this role, you will be responsible for providing exceptional customer service to our guests while ensuring a smooth and efficient registration process.You will coordinate and manage spa appointments, keep the reception area clean and organized, and...

This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.Key Responsibilities:Client Interaction: Serve as the first point of contact for clients via phone, email, and...

**Rosewood London - A World-Class Hotel**We are proud to be one of the leading luxury hotels in London, known for our exceptional service, luxurious amenities, and world-class dining experiences. Our team of dedicated professionals is passionate about delivering unforgettable experiences to our discerning guests.We are seeking an experienced Assistant Bar...

This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.Key Responsibilities:Client Interaction: Serve as the first point of contact for clients via phone, email, and...