Hotel Reception Specialist

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC Full time

We are seeking a skilled Hotel Reception Specialist to provide top-notch service to our guests. As a key member of our front office team, you will be responsible for managing guest inquiries, processing payments, and maintaining accurate records.

Main Responsibilities:

  • Answering guest-related queries and providing information on promotions, room prices, activities, and events in the surrounding area.
  • Ensure payments are made according to cash handling procedures and process all reservations and cancellations accurately and efficiently.
  • Identify corporate leads and build long-term relationships.
  • Drive online name mentions and promote customer feedback.

Requirements:

  • Strong attention to detail and ability to multitask.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.


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