Call Centre Performance Improvement Specialist

About the JobWe are seeking an experienced customer service operations manager to join our team. As a key member of our leadership team, you will play a vital role in driving the strategic direction of our call centre operations.Key Responsibilities:Develop and implement call centre operational strategies that align with our business objectives.Lead a...

Job Overview: We are seeking a skilled Call Centre Agent to join our team. In this role, you will be responsible for handling all incoming telephone communications, providing excellent customer service, and resolving customer queries promptly. If you have excellent communication skills, previous experience in a call centre environment, and a proactive...

Job DescriptionAt Alfa Laval, we are looking for a skilled Service Centre Technician to join our team. The successful candidate will be responsible for the reconditioning and repair of machines in our Service Centre, executing work according to established standards and improving processes where possible.Key Responsibilities:Repair and Reconditioning:...

We are looking for a Performance Enhancement Specialist to optimize our sales team's performance and drive results. In this role, you will analyze performance metrics, identify areas for improvement, and develop strategies to enhance productivity and efficiency.You will work closely with team members to provide coaching and training, and implement process...

Delivery Hero SE is committed to delivering exceptional guest experiences through efficient and effective operations. As a Performance Enhancement Specialist, you will play a critical role in driving this mission forward by optimizing the performance of our back-of-house teams.The ideal candidate will have a strong analytical mindset and be able to identify...

About the RoleAs a key member of our team, you will play a vital role in driving the strategic direction of our call centre operations. With a strong focus on delivering exceptional customer experiences, you will be responsible for developing and implementing strategies to improve operational efficiency, enhance customer satisfaction, and drive business...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

Role DescriptionWe are seeking a skilled Performance Optimization Specialist to drive operational excellence and business growth in Qatar and Saudi Arabia.Main ResponsibilitiesDevelop and implement operational plans to optimize performance and drive business growthLead and manage cross-functional teams to ensure effective operationsConduct market analysis...

ECCO Gulf WLL is seeking a highly skilled Workforce Performance Specialist to join our team in Doha, Qatar.Key ResponsibilitiesAnalyze and interpret large datasets to identify trends and patterns in workforce performance.Develop and implement data-driven solutions to improve workforce efficiency and productivity.Collaborate with team leaders to develop and...

Financial Process Improvement SpecialistAs a Financial Process Improvement Specialist at QatarEnergy, you will play a critical role in analyzing and improving our financial processes to enhance efficiency and effectiveness.About the Role:Analyze and recommend improvements to existing financial processes.Collaborate with the ICT-SAP team to implement system...

Job SummaryWe are seeking a senior customer experience strategist to join our team. As a key member of our leadership team, you will play a vital role in driving the strategic direction of our call centre operations.Key Responsibilities:Develop and implement call centre operational strategies that align with our business objectives.Lead a high-performing...

Company Description\Anantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara welcomes...

Job Description:We are seeking a highly skilled Veterinary Cosmetic Expert to join our team at Modern Vet Centre. As an expert in aesthetic medicine, you will be responsible for performing various cosmetic procedures, including Botox, dermal fillers, skin rejuvenation, PRP therapy, chemical peels, and laser treatments.You will conduct comprehensive patient...

About the OpportunityJoin Qatar Airways as a Contact Centre Operations Manager and take on the challenge of leading our resource planning strategy. You will be responsible for overseeing the planning, forecasting, and scheduling activities to optimize staffing levels and allocate resources effectively.In this role, you will analyze historical data, create...

About the RoleB2C Solutions WLL is looking for a highly skilled Call Center Scheduler Lead to join our team. As a key member of our workforce management team, you will be responsible for developing and managing effective schedules for call center agents.Leverage expertise in scheduling software and tools to create optimized schedules for call center agents,...

About the RoleThis is an exciting opportunity for a talented professional to join our team as a Corporate Excellence Specialist.As part of this role, you will work closely with our clients to identify areas for improvement and develop strategies to enhance their performance.

Job SummaryAbout the JobThis is an exciting opportunity for a Senior HSES Specialist to join our team at Qatar Museums Doha. The successful candidate will be responsible for leading the Project HSES Centre of Excellence team in analyzing project HSES performance and deriving strategies to improve it.The role involves overseeing the IIF consultant activities,...

About the JobWe are looking for a seasoned Resource Optimization Specialist to join our Contact Centre operations team in Doha. In this role, you will be responsible for analyzing industry trends, identifying areas for process improvement, and implementing streamlined resource planning processes.The ideal candidate will have a minimum of 7 years of...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

We are seeking a skilled Reservoir Performance Specialist to join our team at Kintec Global Recruitment.The successful candidate will be responsible for conducting thorough reservoir engineering analysis and studies to ensure the effective development and management of reservoirs.This includes reviewing and updating existing reservoir models, constructing...