Call Centre Agent

About the JobWe are seeking an experienced customer service operations manager to join our team. As a key member of our leadership team, you will play a vital role in driving the strategic direction of our call centre operations.Key Responsibilities:Develop and implement call centre operational strategies that align with our business objectives.Lead a...

About the PositionWe are seeking a call centre performance improvement specialist to join our team. As a key member of our leadership team, you will play a vital role in driving the strategic direction of our call centre operations.Key Responsibilities:Develop and implement call centre operational strategies that align with our business objectives.Lead a...

About the RoleThe Butler Command Centre Agent is the heartbeat of our hotel operation. They will process all external and internal calls either by redirecting calls or assisting the caller. This role requires strong communication skills, the ability to multitask, and a passion for providing exceptional guest service.

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Company Description\Anantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara welcomes...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

Job OverviewWe are seeking highly skilled and motivated Call Center Agents to join our team at Abroad Work. As a key member of our customer service team, you will play a crucial role in ensuring that our clients receive top-notch support and assistance.Your primary responsibilities will include:Responding to customer inquiriesResolving customer...

About Us\Anantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. Our resorts offer a range of amenities and activities, including surfing, diving, golfing, bowling, and cinema, as well as motorized...

Job Overview\Anantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. As a Guest Service Centre Agent, you will play a key role in delivering exceptional customer service and ensuring seamless...

Job SummaryWe are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and...

Roles and responsibilities The Reservations Agent captures details from the incoming calls and coordinates each reservation to ensure the guest's satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills. A positive attitude, knowledge of the hotel and attention to details are all...

Roles and responsibilities Butler Command Centre Agent is the heart beat of the hotel operation. They will process all external and internal calls either by redirecting calls or assisting the caller. Butler Command Centre Agent will take ownership of the caller's request and ensure follow up according to the hotel's standards. To serve as a liaison for...

Roles and responsibilities Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:Receives guests calls in a professional and friendly manner, ensuring guest...

About the RoleAs a key member of our team, you will play a vital role in driving the strategic direction of our call centre operations. With a strong focus on delivering exceptional customer experiences, you will be responsible for developing and implementing strategies to improve operational efficiency, enhance customer satisfaction, and drive business...

Roles and responsibilities We are seeking a diligent and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent at The Ned Doha, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay. You will manage check-ins and check-outs, address guest inquiries, and provide exceptional...

Job SummaryWe are seeking a senior customer experience strategist to join our team. As a key member of our leadership team, you will play a vital role in driving the strategic direction of our call centre operations.Key Responsibilities:Develop and implement call centre operational strategies that align with our business objectives.Lead a high-performing...

Our Story\Anantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. We are committed to delivering exceptional customer service and creating unforgettable experiences for our guests.\Job Description\We...

About the role:We are recruiting for a Lead Real-Time Agent to be based in our Contact Centre Doha.The successful applicant will ensure proper and effective utilization of manpower resources to maximize efficiency and achieve predefined KPI's. You will coordinate with all departments to maintain Service Level and ensure targets are achieved. You possess...

The Ideal Candidate:">We are seeking an individual who is passionate about delivering exceptional customer service and has excellent communication skills. The successful candidate will have a strong work ethic, be able to multitask, and possess a positive attitude.The role requires flexibility and adaptability, as well as the ability to work effectively in a...

Company Description#BeLimitlessWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By...