Duty Manager Hospitality

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Mekdam Holding Group Full time

About the role at Mekdam Holding Group

The purpose of this position is to plan, organize, and control an assigned facility in relation to hospitality services. The role ensures a customer-oriented service, an effective operation according to contractual criteria and company policies and procedures.

Key Responsibilities

• Develop and implement operational strategies to enhance customer satisfaction and loyalty

• Coordinate with cross-functional teams to ensure seamless service delivery

• Monitor and analyze key performance indicators to drive business growth

Requirements

• Diploma in Hotel Management, Catering, or Business Administration

• 4 years of experience, with 3 years in Reservation, Guest Relation, Food & Beverage, or Front Office


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