Salesforce Expert

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar Arizoglobal Full time

Job Description:

We are seeking a highly skilled Salesforce Administrator to join our team at Arizoglobal.

Responsibilities:

  1. Administer and maintain the Salesforce platform, ensuring seamless user management, security settings, record types, page layouts, workflow rules, and processes.
  2. Collaborate with stakeholders to gather requirements, identify opportunities for improvement, and implement solutions in Salesforce.
  3. Develop and generate reports, dashboards, and analytics to provide valuable insights and support data-driven decision-making.
  4. Provide exceptional support to end-users, including training, troubleshooting issues, and addressing inquiries related to Salesforce functionality and usage.
  5. Maintain system performance and troubleshoot issues as they arise, working closely with Salesforce support when necessary.
  6. Stay updated with Salesforce updates, features, and best practices, making recommendations for enhancements and optimizations.
  7. Assist in evaluating, selecting, and implementing Salesforce apps and third-party integrations.
  8. Promote continuous improvement efforts to streamline processes and increase efficiency within the Salesforce environment.

Qualifications:

  1. Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  2. Salesforce Administrator certification (ADM201 or equivalent) is required; additional certifications like Advanced Administrator or Platform App Builder are beneficial.
  3. Proven experience working as a Salesforce Administrator or in a similar role, handling system configuration, user support, and customization.
  4. Strong understanding of Salesforce capabilities, including Salesforce Lightning.
  5. Proficiency in creating custom reports, dashboards, workflows, and process builder in Salesforce.
  6. Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.
  7. Detailed-oriented with strong problem-solving abilities and a proactive approach to addressing issues.


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