Service Operations Manager
1 day ago
As a key member of the Otis Elevator Co team, the Service Supervisor plays a critical role in ensuring the smooth operation of our services. This position requires a unique blend of technical expertise, leadership skills, and business acumen.
Key Responsibilities- Provide management information and insights to facilitate discussion and decision making on work area performance.
- Follow all relevant departmental policies, processes, and standard operating procedures to ensure consistent and controlled work practices.
- Manage the day-to-day operation of team employees to achieve zero accidents, low call back rates, and reduced labor and spare parts consumption.
- Cascade organizational plans into individual accountabilities by distributing tasks effectively among team members.
- Conduct safety audits at client sites to ensure compliance with OTIS safe working procedures and WWJSSS requirements.
- Evaluate performance metrics to devise corrective actions aimed at improving team performance.
- Maintain close relationships with employees and customers to maximize customer satisfaction.
- Act as second-level support for technical issues.
- Track team utilization against plan to ensure productivity in operations.
- Support junior colleagues with service and maintenance operations, acting as a coach to develop their skills.
- Conduct formal and informal trainings on technical tasks to enhance operational effectiveness.
The ideal candidate will possess strong leadership and communication skills, with the ability to work effectively in a fast-paced environment. A strong understanding of technical operations and business principles is essential.
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Service Operations Manager
1 day ago
Baladīyat az̧ Z̧a‘āyin, Qatar OTIS Full timeService Supervisor Role OverviewThe Service Supervisor is responsible for overseeing service field operations within a designated geographical area. This includes managing call backs, preventive/reactive maintenance, repair, and modernization activities. The role holder acts as a second-level technical support and conducts safety audits to ensure all...
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Service Operations Manager
17 hours ago
Baladīyat az̧ Z̧a‘āyin, Qatar OTIS Full timeService Supervisor Role OverviewThe Service Supervisor is responsible for overseeing service field operations within a designated geographical area. This includes managing call backs, preventive/reactive maintenance, repair, and modernization activities. The role holder acts as a second-level technical support and conducts safety audits to ensure all...
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Service Operations Manager
6 days ago
Baladīyat az̧ Z̧a‘āyin, Qatar OTIS Full timeJob Summary:The Service Operations Manager will be responsible for overseeing the service field operations within the assigned geographical area, ensuring seamless execution of call backs, preventive/reactive maintenance, repair, and modernization. This role will act as the second level of technical support, conducting safety audits to guarantee that all...
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Service Operations Manager
17 hours ago
Baladīyat az̧ Z̧a‘āyin, Qatar Otis Elevator Co Full timeJob OverviewAs a key member of the Otis Elevator Co team, the Service Supervisor plays a critical role in ensuring the smooth operation of our services. This position requires a strong focus on management information and insights to facilitate discussion and decision making.Key ResponsibilitiesProvide management information and insights on all dimensions of...
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Service Operations Manager
6 days ago
Baladīyat az̧ Z̧a‘āyin, Qatar Otis Elevator Co Full timeJob DescriptionKey Responsibilities:Provide strategic insights and management information to facilitate discussion and decision making on work area performance.Ensure adherence to departmental policies, processes, standard operating procedures, and instructions to maintain a controlled and consistent work environment.Manage day-to-day operations of team...
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Service Delivery Operations Manager
1 day ago
Baladīyat az̧ Z̧a‘āyin, Qatar QATAR Airways Full time{"title": "Service Delivery Operations Manager", "content": "Key ResponsibilitiesAs a Service Delivery Operations Manager, you will be responsible for overseeing the daily operations of the service delivery department. Your key responsibilities will include:Implementing management instructions and ensuring compliance with customer service, aircraft delivery,...
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Service Delivery Operations Manager
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Security Operations Manager
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Site Operations Manager
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Airport Operations Manager
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Security Operations Manager
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Catering Operations Manager
1 day ago
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Restaurant Operations Manager
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Hotel Operations Manager
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Customer Experience Operations Manager
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Villa Operations Manager
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Customer Experience Operations Manager
1 day ago
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