Cluster Revenue Director

5 days ago

Doha, Baladīyat ad Dawḩah, Qatar Hayat Universal School (HUBS) Full time

About the Role:

We are seeking an exceptional Cluster Revenue Director to join our team at Hayat Universal School (HUBS). As a key member of our revenue management team, you will be responsible for driving revenue growth and profitability across multiple properties within our designated cluster.

Key Responsibilities:

  • Develop and execute revenue management strategies to achieve financial goals for the cluster of properties.
  • Analyze market trends, competitor performance, and customer behavior, and update pricing and inventory management.
  • Collaborate with hotel leadership teams to establish revenue targets and ensure alignment with overall business objectives.
  • Monitor and evaluate key performance indicators (KPIs) to assess the effectiveness of revenue management strategies and make data-driven adjustments.
  • Oversee the implementation of pricing policies, distribution strategies, and promotional activities across the cluster.
  • Provide training and support to property-level revenue management teams to enhance their skills and knowledge.
  • Conduct regular revenue meetings with property managers to review performance and discuss strategies for improvement.
  • Ensure best practices and SOPs are followed to maximize synergies and drive profitability.
  • Utilize revenue management systems and tools to analyze data and generate actionable insights.
  • Foster a culture of continuous improvement and innovation within the revenue management team.

People & Culture:

  • Foster a positive and structured work environment that encourages the successful operation of the business, calling upon necessary processes to deal with disciplinary, grievance, and workforce change situations.
  • Strive to increase employee engagement by promoting a positive work environment where each employee is informed and proactive about the overall business goals. Ensure the consistent delivery of business and employee information with transparency so that each employee understands how they contribute to the company's success.
  • Ensure all mandatory training is compliant.
  • For all supervisory positions, have a transparent development program in place in conjunction with the People & Culture leader as well as Learning & Development.
  • Develop direct reports to provide ongoing feedback and development.
  • Ensure the biannual Talent Review process is conducted and associated documentation is maintained to the required standard.
  • Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans, as well as on-the-job training.

Finance:

  • The activities and contributions of the role will impact the performance of the hotel.
  • They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.
  • They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.
  • Be fiscally competent in budgeting and forecasting, including the commentary that goes with the documents/meetings.
  • Demonstrate full awareness of hotel budget/P&L and work towards achieving it by minimizing expenses and maximizing revenue through suggestions on payroll forecasts and hiring plans.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
  • More than 8 years of revenue management experience in the hospitality industry with a proven record of success. Last 3-5 years as a director and working in a cluster environment.
  • Strong analytical skills and proficiency in revenue management systems and tools.
  • Excellent leadership and communication skills with the ability to influence and collaborate effectively.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strategic thinker with a strong understanding of market dynamics and consumer behavior.
  • Must be a highly capable user of Microsoft Office programs including Excel, Word, PowerPoint, and Outlook.
  • Able to work with remote colleagues and manage multiple stakeholders.
  • Able to travel 25% of the time.

Additional Information:

What We Offer:

  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands
  • Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate, and make a positive impact.
  • The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture.

Work Environment:

We offer a dynamic work environment that fosters collaboration, innovation, and growth. Our team is passionate about delivering exceptional results and making a positive impact. If you're a motivated and results-driven professional looking for a new challenge, we encourage you to apply.

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