Personalized Guest Experience Associate

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar M GALLERY Full time
About the Position:

We are looking for a highly motivated and organized Front Desk Receptionist to join our MGallery team. As a key member of our Front Office department, you will play a crucial role in delivering exceptional guest experiences.

Main Responsibilities:

  • Deliver personalized service to guests, ensuring their stay is comfortable and enjoyable.
  • Assist the Front Office team with reception-related tasks, maintaining accuracy and efficiency.
  • Prepare daily amenities sheets and coordinate with F&B to ensure timely delivery of amenities.
  • Manage guest complaints and resolve issues promptly, upholding the highest standards of professionalism.
  • Build strong relationships with internal customers and guests, anticipating their needs and exceeding expectations.

Requirements:

  • Experience as a Receptionist or similar role preferred.
  • Strong analytical and problem-solving skills required.
  • Able to work effectively in a fast-paced environment.


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Company OverviewIHG Hotels & Resorts is a global leader in luxury hospitality, with a portfolio of iconic brands including InterContinental. Our commitment to excellence drives us to create unforgettable experiences for our guests.We are dedicated to delivering exceptional service, while fostering a culture that values teamwork, innovation, and guest...


  • Doha, Baladīyat ad Dawḩah, Qatar Rixos Hotels Full time

    The Rixos Premium Qetaifan Island North is an exciting new addition to the Qatar tourism scene, offering a unique blend of luxury and entertainment for guests.The property features a 345-key hotel, a souq with 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts stunning views of the Arabian Gulf.Key ResponsibilitiesJob...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and ResortsOur MissionWe are committed to delivering exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world strive to create unforgettable moments for our guests, residents, and partners by providing personalized service and treating each other with respect and kindness.We...


  • Doha, Baladīyat ad Dawḩah, Qatar Thepalmbeaches Full time

    Guest Experience CoordinatorWe are seeking a highly motivated and experienced Guest Experience Coordinator to join our team at Thepalmbeaches.As a Guest Experience Coordinator, you will be responsible for coordinating all aspects of guest experiences, from initial contact to departure.This includes responding to guest inquiries, resolving issues, and...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Why Join Us?At IHG Hotels & Resorts, we're more than just a hospitality company – we're a family. We value collaboration, respect, and open communication, and we're committed to creating a workplace that's inclusive, diverse, and rewarding. If you're passionate about delivering exceptional guest experiences and thrive in a dynamic environment, we'd love to...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Full time

    About the RoleWe are seeking a highly skilled Concierge Agent to join our team at Four Seasons Hotel Doha. As a key member of the Front Of the House Team, this role is instrumental in ensuring guests receive exceptional service experiences throughout their stay.The successful candidate will be responsible for providing personalized guest service, promoting...


  • Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full time

    Job DescriptionThe Guest Experience Ambassador will play a vital role in enhancing the overall guest experience at Tanqeeb. You will be responsible for delivering personalized service, resolving guest complaints, and promoting the hotel's amenities and services.Key Areas of ResponsibilityGuest RelationsDevelop strong relationships with guests to understand...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    About UsAt Grand Hyatt Doha, we are committed to delivering exceptional experiences that exceed our guests' expectations. Our core values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation guide everything we do.The RoleWe are seeking an outgoing and extroverted individual who can enhance the authentic interaction with guests while...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Company OverviewCrowne Plaza is one of the largest and best-loved premium hotel brands in the world, with more than 420 hotels in diverse locations globally. We've thoughtfully designed our spaces to encourage, support, and celebrate great connections.Job DescriptionWe're looking for a Guest Experience Specialist who can make transactions feel seamless,...


  • Doha, Baladīyat ad Dawḩah, Qatar Rosewood Doha Full time

    About the RoleThe Personal Care Attendant plays a vital role in ensuring that our guests receive exceptional care and attention. This involves setting up and operating various spa and wellness areas, handling guest interactions with professionalism and courtesy, and maintaining a safe and clean environment. Additionally, the Attendant will coordinate daily...


  • Doha, Baladīyat ad Dawḩah, Qatar Antal International Full time

    A great opportunity to join as a Guest Experience Manager (Reservations Manager) at a Luxury 5 star hotel in Doha.Job Purpose:We are seeking a passionate and dedicated Guest Experience Manager to lead our efforts in ensuring that every guest has a remarkable stay. The ideal candidate will be an expert in customer service, possess strong leadership abilities,...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Experience Specialist who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.A little taste of your day-to-day:Every day is different, but you'll...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Full time

    Based at Mandarin Oriental, Doha within the Rooms Department in Doha, the Guest Experience Representative is responsible for:Greet and warmly welcome all visitors and employees upon arrival, consistently maintaining a professional and friendly demeanour.Use excellent communication skills to answer, screen, and forward incoming calls, ensuring accurate...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    Job OverviewAs a Spa Guest Services Associate at Ihgarmyhotels, you will be the first point of contact for our guests, providing a welcoming and professional service as they embark on their wellness journey.You will assist in managing spa appointments, greet and guide guests with warmth and efficiency, and ensure that every detail of the guest experience is...


  • Doha, Baladīyat ad Dawḩah, Qatar Rosewood Hotel Group Full time

    Company OverviewRosewood Hotel Group is a leading hospitality organization renowned for its commitment to excellence and exceptional guest experiences. Our team members are the essence of our success, driven by a passion for delivering outstanding service and creating memorable moments for our guests.Job DescriptionThis is an exciting opportunity to join our...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Why Join Our TeamAt lxbfYeaa, we value our team members and offer a range of benefits that support their personal and professional growth. As a Call Center Manager, you will have the opportunity to work in a dynamic and supportive environment that fosters collaboration, innovation, and continuous improvement.Key Reasons to Join Our Team:Diverse and Inclusive...


  • Doha, Baladīyat ad Dawḩah, Qatar Rosewood Doha Full time

    Job DescriptionAs a Concierge, your primary responsibility will be to coordinate and organize guest requests, including restaurant reservations, event tickets, transportation arrangements, and bespoke experiences. You will work closely with our guests to understand their needs and preferences, and then use your knowledge and expertise to deliver tailored...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Guest Experience RepresentativeMandarin Oriental, Doha is looking for a Guest Experience Representative to join our Rooms team.Mandarin Oriental Hotel GroupAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Company OverviewAbout UsWe are the world's largest family of luxury hotels, taking great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a...


  • Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full time

    We invite you to be part of Ennismore's dynamic hospitality team. As a Fitness Instructor, you will be responsible for managing the fitness center and developing personalized exercise programs for our guests. Join us in providing an exceptional luxury experience.Main Job FunctionsManage the fitness center and sports facilities, including outdoor and indoor...