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Customer Experience Director

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Redington Full time
Luxury Retail Experience
Chalhoub Group is a leading luxury retailer in the Middle East, offering a unique shopping experience that caters to the diverse tastes of our customers. With a portfolio of eight owned brands and over 300 international brands, we operate over 750 experiential retail stores, online, and through mobile apps.

About This Role
We are seeking an experienced Sales Store Manager to join our team. As a key member of our leadership team, you will be responsible for driving store sales growth, building strong relationships with customers, and leading a team of dedicated professionals. Your primary focus will be on executing the store action plan, managing the customer database, and staying ahead of industry trends and competitors.

Key Responsibilities
* Provide a clear vision to the team about the business and store's vision and key directions.
* Identify, recruit, develop, and retain strong talents.
* Ensure performance improvement plans are discussed and documented in a transparent manner.

Benefits and Perks
* A competitive benefits package including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.
* Opportunities for professional growth and development through internal mobility and training programs.

Diversity and Inclusion
We welcome applications from diverse candidates and are committed to creating an inclusive work environment that celebrates individuality and promotes diversity.