Customer Experience Lead

About Us:Ooredoo is a leading telecommunications company operating in 10 countries, serving over 138 million customers. Our team of 1,600 people works together to provide world-class communications services in Qatar.About the Business Unit:Ooredoo's Consumer business unit plays a crucial role in delivering our products and services to customers, driving...

Job RequirementsTo be successful in this role, you'll need:A Bachelor's degree or higher (relevant experience may be considered in lieu of a degree for highly qualified candidates)Minimum 12 years of experience in customer service, with at least 8 years in a managerial or directorial roleProven track record of leading customer service teams and successfully...

Job SummaryWe are seeking a highly motivated and experienced individual to join our team as a Customer Service Supervisor.About the RoleThe successful candidate will be responsible for leading and motivating a team of customer service representatives, ensuring exceptional customer service delivery and continuous improvement. You will be responsible for...

Overview:As a key member of the lxbfYeaa team, the Lead Customer Experience Manager will play a pivotal role in shaping the customer experience of our subscription service.Responsibilities:Develop and implement strategies to improve customer satisfaction and reduce churn.Collaborate with cross-functional teams to drive business objectives.Manage and develop...

Customer Operations Manager Job SummaryWe are seeking a highly skilled Customer Operations Manager to join our team at ECCO Gulf WLL. The successful candidate will be responsible for managing daily customer operations, ensuring seamless communication and resolving issues promptly.Main ResponsibilitiesManage customer interactions through calls, emails, and...

Your RoleAs a Luxury Retail Coordinator, you will play a critical role in ensuring the seamless execution of our luxury retail strategies. You will be responsible for managing inventory, visual merchandising, and store operations, while delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Manage stock levels and replenish...

Job DescriptionThe Airport Service Manager will be responsible for providing support to SITA contracted customers via a local dedicated or regional designated model. This role will involve performing service performance reviews, coordinating service delivery, and serving as a customer escalation point for fault management.ResponsibilitiesPerform service...

At Tandemsearch, we are looking for a seasoned Customer Experience Strategist to join our team. In this pivotal role, you will be responsible for driving the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team.The ideal candidate will have a deep understanding of customers' needs and...

We are seeking a Customer Experience Head to join our team at Evcare Car Accessories. As a Customer Experience Head, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.Main Responsibilities:Develop and implement customer experience strategies to drive satisfaction and loyalty.Lead and develop a...

About the CompanyWe are a global aviation company with a proud story of spectacular growth and determination. Our company started with four aircraft and has since expanded to deliver excellence across 12 different businesses.About the JobYou will be responsible for managing all aspects of terminal operations, including check-in & boarding, arrival baggage...

We are seeking a skilled Customer Experience Consultant to join our Digital Customer team. This role involves collaborating with business stakeholders to understand customer experience requirements and gathering detailed requirements for CRM solutions.The ideal candidate will be responsible for acting as a bridge between the business and technical...

About the PositionWe are looking for a highly skilled Restaurant Floor Leader to join our team at Valence Hospitality. As a Restaurant Floor Leader, you will be responsible for leading a team of waitstaff and overseeing the daily operations of the dining area.Your key responsibilities will include:Leading and training a team of waitstaff to provide...

About the RoleThe lxbfYeaa is a leading digital platform that requires a Customer Experience Specialist to join its team. As a Customer Experience Specialist, you will be responsible for ensuring that customers have a seamless and enjoyable experience when interacting with the company's online platforms.Key ResponsibilitiesProvide technical support to...

Luxury Retail ExperienceChalhoub Group is a leading luxury retailer in the Middle East, offering a unique shopping experience that caters to the diverse tastes of our customers. With a portfolio of eight owned brands and over 300 international brands, we operate over 750 experiential retail stores, online, and through mobile apps.About This RoleWe are...

About UslxbfYeaa is a customer-focused retail organization dedicated to delivering exceptional customer experiences and driving business growth. Our team is committed to creating a positive and engaging environment for our customers, while also fostering a culture of innovation and excellence.Job SummaryWe are seeking an experienced Customer Experience...

We're seeking a Customer Experience Manager to join our team at SPHC.About the RoleIn this role, you'll be responsible for overseeing the delivery of exceptional customer experiences, working closely with our management team to maintain high standards of quality and consistency across all aspects of our operations.Key ResponsibilitiesCustomer Service: You'll...

Why Join Us?At Qatar Airways, we value exceptional interpersonal skills, passion for service, and the ability to work as part of a multicultural team.We offer unparalleled training programs and industry-leading benefits, empowering our team members to deliver legendary hospitality and create memorable customer experiences.

Job Responsibilities- Deliver training to new Customers in system ordering (Qafe Express).- Assist new Business Customer start-ups and menu specifications by physically being on the shop floor to ensure Customers' specific requirements are successfully communicated for execution.- Increase efficiency in the department by looking into potential process...

About The RoleYou will be responsible for managing day-to-day operations of the Al Safwa Spa within HIA Lounges, to deliver excellent guest service experience. You will manage staff, oversee facility maintenance and contribute in maximizing the revenue and achieve the department's annual budget and be accountable for maintaining and operating within...

As a leading trading business since the 1930s, Al-Futtaim Group operates in diverse sectors including automotive, finance, property, retail and healthcare. With a global presence and partnerships with esteemed brands, the company strives for excellence.This relentless pursuit of customer satisfaction drives growth and adaptability, catering to evolving...