Customer Experience Manager
4 days ago
We're seeking a Customer Experience Manager to join our team at SPHC.
About the RoleIn this role, you'll be responsible for overseeing the delivery of exceptional customer experiences, working closely with our management team to maintain high standards of quality and consistency across all aspects of our operations.
Key Responsibilities- Customer Service: You'll provide exceptional customer service to our guests, ensuring their needs are met and exceeded.
- Team Leadership: In the absence of management, you'll lead the team, ensuring seamless operation and maintaining high standards of quality and consistency.
- Communication: You'll communicate effectively with guests, colleagues, and management, using excellent written and verbal communication skills.
- Problem-Solving: You'll be able to resolve guest complaints and issues in a fair and timely manner, demonstrating empathy and a solution-focused approach.
As a member of our team, you'll enjoy a competitive salary and benefits package, as well as opportunities for career growth and development.
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Customer Experience Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full timePPL Dynamics is recruiting a Customer Experience Manager to oversee our customer enrollment activities. This role is critical to ensuring a positive customer experience and conformance to our company guidelines.Main ResponsibilitiesThe successful candidate will be responsible for developing and implementing strategies to enhance our customer enrollment...
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Customer Experience Manager
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar COREcruitment Full timeLocation: Middle EastPackage: basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Ground & Lounges.The group is one of the pioneering brands globally in luxury...
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Manager Customer Experience
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleManage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service...
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Customer Experience Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAt our 5-star Al Safwa Spa within HIA Lounges, we are seeking a highly skilled Customer Experience Manager to oversee the daily operations of our luxurious spa.About The RoleYou will be responsible for managing day-to-day activities to deliver an exceptional guest service experience. This includes managing staff, overseeing facility maintenance, and...
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Customer Experience Manager
11 hours ago
Doha, Baladīyat ad Dawḩah, Qatar PrecisionHire Solutions Full timeJob Description:As a key member of the team, you will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office. Your primary focus will be on conducting complaint investigations, followed by recommendations and/or implementation of improvement measures.The ideal...
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Customer Experience Strategy Manager
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar COREcruitment Full timeCOREcruitment is currently supporting a global hospitality group with their search for a Customer Experience Strategy Manager. As part of this new segment of the business, focusing on Product, Design, and Development, you'll be responsible for managing and overseeing the Customer Experience Design-Digital team.Key responsibilities include designing,...
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Lead Customer Experience Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeOverview:As a key member of the lxbfYeaa team, the Lead Customer Experience Manager will play a pivotal role in shaping the customer experience of our subscription service.Responsibilities:Develop and implement strategies to improve customer satisfaction and reduce churn.Collaborate with cross-functional teams to drive business objectives.Manage and develop...
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Automotive Customer Experience Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Mannai Corporation Full timeJob OverviewMannai Corporation QPSC, a leading diversified company in Doha, Qatar, seeks an experienced Crm Manager to drive customer satisfaction goals. The ideal candidate will have a strong background in customer relationship management, data analysis skills, and team leadership abilities.Key Responsibilities:Design and optimize customer journeys for...
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Digital Customer Experience Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full timeAbout Our Company CultureWe value innovation, teamwork, and customer satisfaction at PPL Dynamics.Job RoleThe Digital Customer Experience Manager will lead the development and implementation of digital strategies that drive customer loyalty and retention. This includes analyzing sales data, identifying opportunities for growth, and collaborating with...
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Customer Experience
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout The RoleYou will be responsible for managing day-to-day operations of the Al Safwa Spa within HIA Lounges, to deliver excellent guest service experience. You will manage staff, oversee facility maintenance and contribute in maximizing the revenue and achieve the department's annual budget and be accountable for maintaining and operating within...
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Customer Experience Strategist
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tandemsearch Full timeAt Tandemsearch, we are looking for a seasoned Customer Experience Strategist to join our team. In this pivotal role, you will be responsible for driving the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team.The ideal candidate will have a deep understanding of customers' needs and...
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Customer Experience Lead
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeCustomer Operations Manager Job SummaryWe are seeking a highly skilled Customer Operations Manager to join our team at ECCO Gulf WLL. The successful candidate will be responsible for managing daily customer operations, ensuring seamless communication and resolving issues promptly.Main ResponsibilitiesManage customer interactions through calls, emails, and...
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Customer Experience Lead
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full timeJob Role:The Customer Experience Lead is responsible for overseeing the front-of-house operations at Power International Holding. This includes ensuring exceptional customer service, coordinating seating arrangements, supervising waitstaff, and handling customer inquiries and complaints effectively. Additionally, the role involves managing reservations,...
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Customer Experience Strategist
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout UslxbfYeaa is a customer-focused retail organization dedicated to delivering exceptional customer experiences and driving business growth. Our team is committed to creating a positive and engaging environment for our customers, while also fostering a culture of innovation and excellence.Job SummaryWe are seeking an experienced Customer Experience...
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Customer Experience Ambassador
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob SummaryWe are looking for a highly skilled Experiences Curator / Customer Services / Reservations in-charge to join our team at lxbfYeaa, responsible for managing tour bookings and inquiries, providing exceptional customer service, and collaborating with our operations team.Key ResponsibilitiesManage tour bookings and inquiries received through various...
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Customer Experience Lead
3 hours ago
Doha, Baladīyat ad Dawḩah, Qatar MCG Talent Full timeWe are seeking a Customer Experience Lead who can develop and implement comprehensive customer strategies that drive business growth and improve customer value.The ideal candidate will possess strong analytical skills, strategic thinking, and a passion for driving impactful change.Key ResponsibilitiesCollaborate with clients to understand their business...
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Customer Experience Ambassador
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Starlink Qatar Full timeAt Starlink Qatar, we are seeking a highly skilled Customer Service Representative to join our team. This role is ideal for individuals who possess excellent communication skills and are passionate about delivering exceptional customer experiences.About the RoleThe Customer Service Representative will be responsible for providing top-notch support to our...
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Customer Experience Management Specialist
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout The PositionWe are seeking a highly experienced Technical Project Lead for Contact Centre Solutions to join our team in Doha. As a key member of our Customer Contact Centre, you will be responsible for leading the design and implementation of efficient Contact Centre systems and processes to enhance customer satisfaction and loyalty.Key...
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Customer Experience Specialist
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Dreams Gate Services Full timeAbout the Position">We are seeking a highly motivated and experienced customer experience specialist to join our service center team.As a key member of our team, you will be responsible for delivering exceptional customer experiences by providing timely solutions to customer inquiries and promoting our products and services.You will analyze daily, weekly,...
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Doha, Baladīyat ad Dawḩah, Qatar COREcruitment Full timeJob Title : Digital Customer Experience Design ManagerLocation : Middle EastI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Digital Customer Experience Design Manager.The group is one of the pioneering brands globally when it comes to luxury hospitality, recognized through numerous regional, continental,...