Technical Relationship Manager

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar MEEZA QSTP Full time
Position Overview

The Client Services Manager at MEEZA QSTP is a critical role that requires a unique blend of technical expertise, commercial acumen, and customer-centric approach. As the primary liaison between MEEZA and its clients, you will be responsible for ensuring a seamless and positive customer journey.

Key Responsibilities
  • Develop and Maintain Strong Client Relationships
  • Foster a Collaborative Culture
  • Manage Day-to-Day Activities
  • Provide Coaching and Guidance
  • Engage in Strategic Discussions
  • Monitor Key Performance Indicators

Requirements
  • Relevant academic and professional qualifications
  • Desirable certifications in ITIL and project management
  • 8-10 years of experience in client services or a related field
  • Excellent communication and people management skills
  • Demonstrated success in driving customer satisfaction


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