Health Club Front Desk Associate

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar accor Full time
Key Responsibilities
  • Member and Guest Relations: Provide a warm welcome to members and guests, ensuring a positive first impression of the club.
  • Facility and Program Information: Offer detailed information about the club's facilities, programs, and services, catering to members' and guests' needs.
  • Issue Resolution and Communication: Address and resolve member inquiries, complaints, and issues promptly and professionally, maintaining a high level of customer satisfaction.
  • Scheduling and Booking: Schedule appointments and manage bookings for classes, personal training sessions, and other services, ensuring seamless coordination.
  • Membership Management: Process membership applications, renewals, and cancellations, maintaining accurate records and ensuring a smooth membership experience.
  • Administrative Support: Maintain and update member records in the club's database, ensuring data accuracy and integrity.
  • Reception Area Maintenance: Ensure the reception area is clean, organized, and presentable at all times, reflecting the club's high standards.
  • Inventory Management: Monitor and maintain inventory of office supplies, brochures, and promotional materials, ensuring adequate stock levels.
Why This Role Matters

This role is crucial in delivering exceptional member experiences, fostering a positive club environment, and supporting the overall success of the Accor team.



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