Luxury Hotel Reservations Coordinator

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

At Hyatt Regency, we value our guests' experiences and strive to deliver outstanding customer service. As a Reservations Manager, you will play a critical role in creating memorable stays for our guests, while driving revenue growth through effective inventory management and yield optimization.

About the Role

This position requires a collaborative and results-driven individual who can build strong relationships with colleagues across different departments. You will work closely with Revenue Manager, Sales and Marketing Department, and other teams in Rooms Division to achieve our goals.

As a seasoned hospitality professional, you will bring a wealth of knowledge and expertise to this role, leveraging your international experience in luxury hotel brands to drive success.

Responsibilities
  • Lead the Reservations team, developing and implementing strategies to increase room yield and optimize inventory control.
  • Collaborate with cross-functional teams to ensure seamless delivery of exceptional customer service.
  • Analyze data and trends to inform decision-making and drive business growth.
Qualifications

To excel in this role, you will need:

  • Proven track record of delivering exceptional customer service in a fast-paced hospitality environment.
  • Strong analytical skills, with ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with colleagues and guests.
  • A passion for continuous learning and professional development, with a desire to take on new challenges.


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