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Enterprise Account Manager

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Weights & Biases Full time
Responsibilities

In this role, you will be responsible for:

  1. Managing inbound calls, emails, or live chats to provide exceptional customer experiences.
  2. Identifying and assessing customers' needs to achieve satisfaction.
  3. Building sustainable relationships of trust through open and interactive communication.
  4. Meeting personal/customer service team targets and call handling quotas.
  5. Keeping records of customer interactions and process customer accounts.

You will work closely with our team to ensure that our clients receive the highest level of service and support.