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Technical Support Specialist

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Job Summary

This Helpdesk Administrator II role is responsible for providing technical support to clients operating on the network/domain. The successful candidate will be skilled in diagnosing and resolving connectivity problems, including LAN/WAN and VPN issues.

The ideal candidate will have experience in responding to help desk tickets and resolving technical issues for hardware, software, and network systems. A strong understanding of operating systems (Windows, macOS, Linux) and common software applications is also required.