Revenue Cycle Manager

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar AlFuttaim Full time

As a seasoned revenue cycle manager, you will oversee the optimization of revenue cycle operations within our hospital setting. With a strong understanding of healthcare billing, coding, and insurance claims processes, you will lead a team to ensure timely and accurate claims submission, collections, and revenue maximization.

Key Responsibilities:

  1. Manage end-to-end revenue cycle processes, including billing, coding, collections, and accounts receivable.
  2. Collaborate with clinical and administrative teams to ensure proper documentation and coding accuracy.
  3. Analyze revenue cycle performance metrics, identify inefficiencies, and implement improvements.
  4. Ensure compliance with healthcare regulations, payer requirements, and internal policies.
  5. Provide training and mentorship to the RCM team.

Managing the Revenue Cycle:

  1. Oversee the end-to-end revenue cycle process, from patient registration to final payment.
  2. Ensure smooth operations across all stages of the cycle (pre-visit, visit, post-visit).
  3. Collaborate with billing, coding, and insurance departments to ensure accuracy in billing processes.
  4. Lead and manage a team of revenue cycle specialists, billing and coding professionals, and other relevant staff.
  5. Provide training, development, and performance evaluations for team members.
  6. Motivate the team to meet departmental goals and improve key performance indicators (KPIs).

Compliance and Regulatory Management:

  1. Ensure adherence to federal, state, and payer-specific regulations, such as HIPAA, CMS guidelines, and coding standards.
  2. Conduct audits to ensure compliance and identify areas for improvement.
  3. Stay updated on industry changes, payer regulations, and coding updates.

Claims Management:

  1. Oversee the submission and management of claims to insurance companies.
  2. Ensure accurate coding, billing, and timely submission of claims to avoid delays in reimbursement.
  3. Resolve denials, rejections, and unpaid claims through follow-ups with insurers and payers.
  4. Identify trends in claim denials and work to correct issues.

Desired Candidate Profile:

  1. Minimum 5 years of RCM experience in a hospital or healthcare environment.
  2. Strong knowledge of healthcare billing, coding, and insurance claims processes.
  3. Excellent leadership, communication, and problem-solving skills.
  4. Familiarity with electronic health records (EHR) systems and revenue cycle software.

Revenue Optimization:

  1. Analyze financial data to identify areas of revenue leakage and inefficiency in the revenue cycle.
  2. Develop and implement strategies to increase collections, reduce denials, and improve the overall revenue cycle process.
  3. Work with departments to ensure accurate patient data and insurance information.

Reporting and Analysis:

  1. Prepare and present regular reports on key performance indicators (KPIs), including days in accounts receivable, collection rates, denial rates, and revenue cycle performance.
  2. Monitor trends and provide recommendations for improving the efficiency and effectiveness of the revenue cycle.
  3. Analyze financial metrics to assess the health of the organization's revenue stream.

Payer Relations:

  1. Develop and maintain relationships with payer representatives, working to resolve issues related to claims, payments, and contract disputes.
  2. Negotiate payment rates and other contract terms with insurance providers.
  3. Ensure that reimbursement rates are in line with expectations.

Process Improvement:

  1. Identify and implement process improvements that enhance the efficiency of the revenue cycle.
  2. Streamline workflows to reduce errors, delays, and overhead costs.
  3. Recommend technology or system upgrades to improve billing, coding, or claims management.

Customer Service and Patient Interaction:

  1. Ensure that patients receive clear and accurate billing information.
  2. Resolve patient inquiries related to billing, insurance, and payment issues.
  3. Work to maintain patient satisfaction while ensuring that payments are collected promptly.

Key Skills: Relationship Management, Operations, Revenue Service

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