Front Desk Ambassador

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Movenpick Hotels & Resorts Full time

We are seeking a professional and friendly Front Desk Ambassador to join our team in Doha, Qatar. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.

Key Responsibilities:
  1. Greet and direct visitors, ensuring a professional and friendly first impression
  2. Manage incoming calls, emails, and correspondence, routing them to appropriate departments or individuals
  3. Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff
  4. Maintain a clean and organized reception area, ensuring a pleasant and professional atmosphere
  5. Handle administrative tasks such as filing, data entry, and document preparation
  6. Assist with office supply inventory and ordering as needed
  7. Process incoming and outgoing mail and packages
  8. Provide general information and answer inquiries from clients, visitors, and employees
  9. Support other departments with various clerical tasks as required
  10. Ensure security protocols are followed by managing visitor logs and issuing visitor badges
Requirements:
  1. Previous experience as a front desk ambassador or in a customer service role
  2. Excellent verbal and written communication skills
  3. Strong interpersonal skills with a customer-focused attitude
  4. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  5. Ability to operate multi-line phone systems and basic office equipment
  6. Fluency in English; additional languages are a plus
  7. Exceptional organizational skills and attention to detail
  8. Ability to multitask and prioritize in a fast-paced environment
  9. Professional appearance and demeanor
  10. Basic math skills for handling payments and transactions
  11. Knowledge of office management systems and procedures
  12. High school diploma or equivalent; associate's degree in business administration or related field preferred


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