Customer Service and Sales Team Lead

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Al-Futtaim Full time

About the Role

We're seeking an experienced Assistant Store Manager to join our team at Al-Futtaim. As a key member of the store leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing your team.

Key Responsibilities

  • Develop and implement sales strategies to drive revenue growth
  • Manage day-to-day operations, including stock management and inventory control
  • Train and develop staff to ensure they have the skills and knowledge needed to deliver exceptional customer service
  • Maintain accurate records and reports, including sales data and customer feedback

Requirements

  • Bachelor's degree with 3+ years of experience in retail or supervisory role
  • Strong analytical and problem-solving skills
  • Ability to communicate effectively with staff and customers
  • Knowledge of commercial practices and ability to manage budgets


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