Sales and Customer Service Manager
5 days ago
About the Role
Aramex is seeking a seasoned Sales and Customer Service Manager to lead our sales and customer service efforts. The successful candidate will have a proven track record of driving revenue growth and building strong relationships with clients.
Main Responsibilities
- Develop and execute sales strategies to achieve revenue targets.
- Build and maintain strong relationships with key clients.
- Manage a team of sales professionals to ensure seamless customer service.
- Analyze customer feedback to identify areas for improvement.
- Prepare regular reports on sales performance and customer satisfaction.
- Collaborate with internal departments to ensure effective communication.
- Stay up-to-date with industry trends and competitor analysis.
- Maintain knowledge of company products and services.
Requirements
- Bachelor's degree in business or a related field.
- Minimum 5 years of relevant working experience.
- Strong business acumen and industry knowledge.
- Excellent communication and presentation skills.
- Fluency in English; additional language skills a plus.
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