Complaints Handler

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar Robert Walters Full time

Keywords: Complaints, Handler, Customer Service, Resolution Specialist

Our client is seeking a dedicated and empathetic Complaints Handler to join their team in Manchester City Centre. This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times. The successful candidate will have a real focus on delivering exceptional outcomes, managing all service issues in line with company SLA's as a minimum requirement. This is a hands-on role that requires excellent attention to detail, problem-solving skills, and a solution-focused approach. With a competitive salary of £25k, this role provides an excellent opportunity for career growth and development.

* First point of contact for both clients and internal teams



  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotel Full time

    About Four Seasons Hotel Doha:We are a luxury hotel located in the heart of Qatar's capital, offering an unparalleled experience to our guests. Our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots.Our team is built on mutual respect, collaboration, excellent service, and passion. We look for...

  • Mechanical Engineer

    2 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotel Full time

    About the location:Seaside retreat in the heart of Qatar's capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our...


  • Doha, Qatar Burgundy Services Full time

    Recruit, hire, train, and supervise Kitchen staff - Oversee scheduling of staff members and be able to quickly find replacements in the event of a staff member being sick or absent - Monitor budgets to ensure that the Kitchen remains profitable. Actively find ways to lower operational costs while expanding the customers base - Monitor and maintain...

  • Hygiene Manager

    2 weeks ago


    Doha, Qatar Apt Resources Full time

    Position is responsible for ensuring that operations are in compliance with hygiene and food safety standards. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 3 years experience in the housekeeping or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality,...


  • Doha, Qatar Saraya Corniche Hotel Full time

    The Hygiene & Safety Coordinator is responsible for handling the Food Safety and Environmental Health and Safety in the Hotel and Layaly Saraya Restaurant. The Hygiene & Safety Coordinator will work together with the F&B Manager and Executive Chef in coordinating all departmental activities, thus ensuring that all standards are implemented and maintained. -...

  • Hygiene Officer

    2 weeks ago


    Doha, Qatar CZN Burak Restaurant Full time

    1. Oversees the maintenance/upgrade of sanitation and hygiene standards to ensure all food served to guests and employees are free of microbiological, chemical and physical contamination and all work areas conform to required Hygiene and Sanitation levels. - Propose and maintain minimum standards in all work areas, stores, receiving and disposal areas to...

  • Head Waiter

    3 weeks ago


    Doha, Qatar Mega Food Restaurant Management Full time

    We are looking to employ a dedicated crew leader to supervise the activities of our crew members and ensure that customers are satisfied with food quality and service. **Responsibilities**: - Supervising the activities of servers, hosts, and other crew members. - Educating crew members on proper food handling procedures and customer service. - Ensuring...

  • Waitress

    6 days ago


    Doha, Qatar Companies Management Full time

    **Key Responsibilities**: - Greet customers warmly and provide a welcoming dining experience. - Take food and drink orders accurately and efficiently. - Serve food and beverages in a timely and professional manner. - Ensure customers’ needs are met, offering assistance with menu choices and answering any questions about food and drink items. - Process...

  • Restaurant Manager

    2 weeks ago


    Doha, Qatar Al Sraiya Hotels & Hospitality Group Full time

    Restaurant Manager are responsible for managing and organizing daily restaurant operations with a goal of controlling costs and providing a high quality experience to customers. Areas of operation range from personnel management to cook and waiting staff coordination to inventory management. **Duties and Responsibilities**: - Hire, train, and supervise...

  • Coffee Shop Manager

    2 weeks ago


    Doha, Qatar Sterling Catering Services Full time

    We are looking to hire an experienced café manager to oversee the day-to-day operations of our café. The café manager’s responsibilities include processing payments using the café's Point of Sale System, making bank deposits, and ensuring that the café is clean and well-presented at all times. You should also be able to oversee the maintenance and...

  • Assistant Manager

    5 days ago


    Doha, Qatar Ajwan Group Full time

    Key Responsibilities: - **Operational Support**: - Assist the Restaurant Manager in overseeing daily operations, including staff supervision, inventory management, and customer service. - Ensure compliance with health, safety, and hygiene standards. - Maintain high standards of food quality and presentation. - **Staff Supervision**: - Support in the...


  • Doha, Qatar Companies Management Full time

    **Key Responsibilities**: - Greet and welcome guests in a friendly and professional manner. - Present menus to guests, answer questions, and provide recommendations. - Take customer orders accurately and promptly. - Serve food and drinks to guests according to established service standards. - Ensure that all food and beverages are prepared and served...

  • Coffee Shop Manager

    2 weeks ago


    Doha, Qatar Sterling Catering Services Full time

    _**we are looking for only Coffee Shop Manager**_ We are looking to hire an experienced café manager to oversee the day-to-day operations of our café. The café manager’s responsibilities include processing payments using the café's Point of Sale System, making bank deposits, and ensuring that the café is clean and well-presented at all times. You...

  • Hygiene Officer

    1 week ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23106949 **Job Category** Food and Beverage & Culinary **Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supervise and coordinate operations are in compliance with hygiene...

  • Restaurant Manager

    4 weeks ago


    Doha, Qatar International Food Concepts Company - Chilis Full time

    **Manager Job Descriptions** **1. Assesses and monitors maintenance needs/appearance of the entire restaurant.** **2. Maintains a close working relationship with Jawad Area Directors and personnel.** **3. Designs quarterly action plans for the restaurant that includes restaurant objectives in regards to sales building, profits, and people...

  • Bakery Manager

    1 week ago


    Doha, Qatar LHR Arabia Full time

    **WOULD YOU LIKE TO WORK IN THE FASTEST GROWING SUPERMARKET CHAIN IN SAUDI ARABIA ?** The fastest - growing supermarkets chains in middle east is looking for a Bakery Manager. Our client is a company that promotes multicultural environment and has the challenge to grow with professionals from different countries, pushing towards a common vision: service and...

  • Hygiene Supervisor

    5 days ago


    Doha, Qatar Qatar Airways Full time

    Qatar Duty Free is recruiting for Hygiene Supervisor, will be responsible for implementing and maintaining the facility food safety, quality assurance and other related programs. Implement food safety and quality assurance policies, procedures, and monitoring documentation to assure that each F&B outlet including concessionaries and joint ventures are...

  • Restaurant Manager

    6 days ago


    Doha, Qatar Ajwan Group Full time

    **Key Responsibilities:1. Operations Management**: - **Staff Supervision & Training**: Hire, train, and manage a team of front-of-house and back-of-house staff. Ensure that all staff are knowledgeable about seafood preparation, service standards, and health and safety protocols. - **Schedule Management**: Create and manage staff schedules to ensure proper...


  • Doha, Qatar RAFFLES Full time

    **Objective** To provide assistance in delivering a primary and continuing medical care for patients in accordance with RESORT NAME’s standards and procedures. **Main Duties**: - **Financial**: - Ensure par stock of medicinal supplies, tools & equipment is well maintained and properly stocked for daily operation and informing doctor about stock levels...

  • Restaurant Manager

    2 weeks ago


    Doha, Qatar Integral Group Holding Full time

    1. To take responsibility for the business performance of the restaurant. 2.Responsible for hands-on operational control of the Restaurant and ensure smooth operations at all time to achieve customer satisfaction and good reputation in local market. 3.Control the labor cost, plan the staffing requirements, staff allocation and staff control, and conduct...


  • Doha, Qatar Integral Group Holding Full time

    1. To take responsibility for the business performance of the restaurant. 2.Responsible for hands-on operational control of the Restaurant and ensure smooth operations at all time to achieve customer satisfaction and good reputation in local market. 3.Control the labor cost, plan the staffing requirements, staff allocation and staff control, and conduct...