Technical Support Resource

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time $60,000 - $120,000 per year


Provide L2 support for Microsoft Dynamics 365 in a banking environment, ensuring smooth operations, quick issue resolution, and minimal downtime.

Key Responsibilities:

  • Handle user tickets, troubleshoot technical issues, and escalate as needed.

  • Support D365 modules, workflows, and integrations.

  • Coordinate with vendors and internal teams for fixes.

  • Maintain logs and follow ITIL/change management processes.

Requirements:

  • 2+ years experience in D365 support (Finance & Operations / CRM).

  • Knowledge of basic configurations, Power Platform, SQL, and integrations.

  • Banking/financial services experience is an advantage.

  • Strong communication and customer service skills.


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