Last Mile
2 days ago
We're Hiring: Last Mile & E-Commerce Operations Professional
Join our fast-growing team and play a key role in powering seamless delivery and customer experience across our e-commerce business.
Job Role :
- Oversee daily e-commerce operations including order processing, fulfilment accuracy, product availability, and smooth coordination with warehouses and delivery partners.
- Manage last-mile delivery performance by tracking SLAs, reducing delays, handling escalations, and ensuring seamless customer delivery experience.
- Optimize supply chain workflows—inventory planning, inbound/outbound coordination, vendor follow-ups, and ensuring stock accuracy across channels.
- Supervise warehouse activities such as picking, packing, receiving, dispatching, cycle counts, and ensuring SOP compliance and operational efficiency.
- Handle customer service operations including inquiries, complaints, return requests, and communication with delivery teams to ensure high customer satisfaction.
Qualifications :
years of experience in last-mile delivery, e-commerce operations, logistics, or fulfillment roles.
2. Strong knowledge of delivery management systems, e-commerce platforms, and order processing tools.
3. Excellent coordination skills with drivers, warehouse teams, and customer service teams.
4. Ability to work in a fast-paced environment, manage peak periods, and handle time-sensitive operations.
5. Strong Excel skills for reporting and operational tracking.
Ready to join immediately / Full -Time job
Salary will be discussed in Interview.
Send CV to
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