Head of Commercial Operations

5 days ago

Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

A little bit about us At Snoonu, we hold the belief that technology has the power to make anything possible.

Our Vision: to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

Our Mission: To radically transform how people live by leveraging technology to connect them with endless possibilities.

Values We Live By

  1. Be Customer Obsessed - "Focus on the customer and all else will follow."
  2. Act with Integrity - "We are honest, ethical, and trustworthy in everything we do."
  3. Be Curious and Creative - "We constantly innovate and create solutions to bring a lasting positive impact."
  4. Lead by Example and Take Ownership - "Be the change you want to see and take ownership."
  5. Hustle and Deliver Results - "You can do more by doing less, better, and faster."
  6. It's all about people - "Be a Team player, together we are stronger."

Are you ready to lead a revolution in the online grocery industry? We are seeking a trailblazing and results-driven individual to join us as the Head of Commercials - Online Groceries. In this role, you will be the driving force behind our ambitious goals of generating a staggering 10x increase in GMV (Gross Merchandise Value) and NCR (Net Customer Revenue) within just 6 months. You will build the strongest Commerce team. If you have an unwavering determination to succeed and an appetite for bold challenges, this is the role for you.

Responsibilities

Strategic Visionary:

  1. Forge an unparalleled commercial strategy that disrupts the online grocery market and propels us to the forefront of the industry.
  2. Leverage market trends, consumer insights, and competitive intelligence to identify new growth opportunities and set us apart from the competition.
  3. Collaborate with cross-functional teams to align business objectives and execute our commercial plans with precision.

Revenue Growth Dynamo

  1. Unleash your extraordinary sales prowess to achieve an extraordinary 10x growth in GMV and NCR within just 6 months.
  2. Employ innovative pricing strategies, promotions, and discounts that captivate customers, driving exponential acquisition and retention rates.
  3. Analyze sales performance, identify untapped revenue streams and devise strategies to optimize our profitability.

Commerce Team Builder Extraordinaire

  1. Assemble a legendary Commerce team, unmatched in expertise and driven by an unwavering commitment to excellence.
  2. Nurture and inspire your team, cultivating a culture of high performance, collaboration, and continuous learning.
  3. Set audacious goals, provide clear guidance, and equip your team with the tools and resources needed to achieve greatness.

Brand Partnerships Maestro

  1. Command the attention of the top 10 tier global/local/GCC brands, compelling them to flock to our platform.
  2. Craft irresistible value propositions and negotiate strategic partnerships that position us as the go-to platform for exclusive brand listings.
  3. Cultivate and nurture relationships with brand partners, ensuring mutual satisfaction and driving ongoing growth opportunities.

Market Dominator

  1. Unleash your relentless drive and creativity to expand our market presence, capturing new territories and customer segments.
  2. Elevate the customer experience to unprecedented heights, delivering flawless navigation, personalized offerings and exceptional service.
  3. Utilize customer feedback and data-driven insights to continuously improve and optimize the online grocery shopping experience.
  4. Ensure compliance with local regulations, including product quality standards, import/export requirements and documentation.
  5. Optimize logistics and distribution processes, coordinating with transportation providers to ensure timely and cost-effective delivery of goods.
  6. Analyze procurement data, identify cost-saving opportunities, and implement initiatives to improve overall procurement efficiency.
  7. Establish and maintain strong relationships with suppliers, fostering strategic partnerships and conducting periodic supplier performance reviews.
  8. Stay updated on industry trends and innovations, recommending process improvements and implementing best practices in procurement and supply chain management.

Do you also have some of these?

  1. 5-7 years of experience in commercial & buying fmcg - mainly working in supermarkets
  2. Business administration degree or relevant degree
  3. Outstanding mathematics skills
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