Call Center Technology Director

Job DescriptionCall Center Manager / Customer Experience Manager / Customer Support ManagerResponsibilitiesManage the overall operations of the call center, including inbound and outbound customer interactions.Develop and implement strategies to enhance customer follow-up, relationship management, and customer loyalty.Create and maintain a customer database,...

Job OverviewAt HR Available, we are committed to delivering exceptional customer experiences through our call center team. As a Call Center Team Lead, you will play a crucial role in managing the overall operations of the call center and leading a team of customer service representatives.Key ResponsibilitiesTeam Management: Supervise and develop a team of...

ECCO Gulf Majorel Qatar is a leading service industry player seeking an experienced Call Center Work Force Manager to oversee workforce management operations in Doha, Qatar.Job SummaryThis role involves strategic planning, monitoring, and analyzing workforce metrics to enhance productivity and service quality. The ideal candidate will possess excellent...

Job DescriptionConduct business over the telephone, utilizing advanced contact technology to provide utmost customer service.Achieve Key Performance Indicators (KPIs) like average time taken to answer calls, resolve queries/process, number of call requests attended to in a day, etc., for the entire Customer Care Center.Requirements:Diploma degree graduate...

Call Center Operator Vacancy in Doha, QatarAttention This vacancy is temporarily suspendedOur company is looking for the following positions:FEMALE - CALL CENTER AGENTFEMALE - SALES AGENT (INBOUND AND OUTBOUND)Salary will be discussed upon interview.For interested applicants, please kindly submit your CV to:Email: pamelacamero29@gmail.comWhatsApp:...

Heroes of the Hotel, our Reservations Team have impeccable attention to detail and pride in the work they do. Our amazing Reservations team ensure our guests truly experience a luxurious, unforgettable 5* stay.We are looking for an experienced and passionate Call Center Manager (Rooms & F&B) to deliver exceptional guest experience. You will have exceptional...

Job DescriptionJoin ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support....

We are seeking an Outbound Call Center Agent to join our team at Abroad Work in Doha, Qatar. As an Outbound Call Center Agent, you will be responsible for reaching out to customers and promoting our services.About the RoleMaking outbound calls to potential customers.Providing product information and promotions to customers.RequirementsHigh school diploma or...

Job SummaryHR Available is seeking an experienced Service Delivery Director to lead our call center team and drive customer satisfaction and loyalty.Key ResponsibilitiesStrategic Leadership: Develop and implement strategic plans to enhance customer relationships, improve customer retention, and increase repeat purchases.Operational Excellence: Monitor and...

About the RoleThe Contact Center Management Role is responsible for overseeing the daily operations of our call center, ensuring that customers receive timely and effective support. This involves developing and implementing strategies to improve customer service, manage customer relationships, and drive customer loyalty.In this role, you will lead a team of...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

QNB3256 - Officer Customer Care Call Center (Qatarization)Join to apply for the QNB3256 - Officer Customer Care Call Center (Qatarization) role at QNB Group.About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence...

IKEA is one of the companies bearing Al Futtaim name, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics.Job OverviewWe are looking for a talented Call Center Agent to join our team at IKEA. As a key member of our customer service team, you will be responsible for...

About the RoleECCO Gulf Majorel Qatar invites applications from experienced professionals for the position of Call Center Team Leader. This challenging role demands strong leadership and communication skills to manage daily customer operations effectively.Main ResponsibilitiesOperational LeadershipSupervise and direct the call center team to achieve customer...

Main purpose of the roleThe Director of Broadcast Technology & Operations is responsible for the management and overseeing the operational and technical aspects of the Alaraby's Broadcast Operations. He/she will oversee the implementations of the workflow and best practices to ensure a high-level production.Main Duties and ResponsibilitiesEstablish scope of...

About the RoleWe are seeking a highly skilled and experienced Call Center Manager to lead our Reservations Team at lxbfYeaa. The successful candidate will have a proven track record of delivering exceptional guest experiences in a luxury hotel environment.As a key member of our team, you will be responsible for supervising and leading employees, improving...

Job OverviewWe are seeking a results-driven IT Manager to join our team at ECCO Gulf WLL. As a senior IT professional, you will play a critical role in driving the success of our call center technology solutions.Key ResponsibilitiesProject Management:Develop and execute project plans to deliver high-quality call center technology solutions on time and within...

We are looking for an experienced Tele Sales Agent to join our team at DSQ. In this role, you will be responsible for providing top-notch customer service and driving sales growth through effective communication and negotiation skills.About the Role:Previous experience in sales or customer-facing roles is essential.Strong communication and interpersonal...

Company OverviewMultibusiness services is an IT services company in Qatar that provides end-to-end system integration solutions.The company has significant experience in software and infrastructure solutions, including ERP, EAI, Service Management, Portals, Business Intelligence, software solutions, Outsourcing, Managed Services, Networking, Call center,...

**Company Overview:**We are a forward-thinking consultancy firm dedicated to providing innovative solutions to businesses. Our mission is to empower companies through cutting-edge technology and expert guidance.**The Role:**We are seeking an experienced IT Director to join our team in Qatar. As the leader of our IT department, you will be responsible for...