QNB3339 - Senior Officer Domestic Sales Center (Qatarization)

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time
QNB3339 - Senior Officer Domestic Sales Center (Qatarization)

Join to apply for the QNB3339 - Senior Officer Domestic Sales Center (Qatarization) role at QNB Group

About QNB

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary

The incumbent is mainly responsible for marketing the Retail Bank's products and services – to meet assigned targets specifically for a single line of business, besides cross selling other products and services of the Retail Bank to meet customer needs. The Associate is responsible for providing efficient, friendly and quality service to customers; answering queries & encouraging them to increase their business with the Retail Bank.

Essential Duties & Responsibilities By Dimensions
  • Proactively market the Retail Bank's products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
  • Cross selling of Retail Bank products and services to help increase market share and associated revenue / profit goals.
  • Implements KPI's and best practices for Associate, Domestic Sales Center.
  • Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
  • Act within the limits of the powers delegated to the incumbent.
  • Enhance the Group's image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
  • To visit the customers at their convenience either at their office / residence to market the bank's products and obtain complete documentation, without the need for the customer to visit the bank.
  • Attends and resolves all customer queries within the specified TAT to ensure customer satisfaction.
  • To convey customer feedback on products and services including issues faced & enhancements recommended, to the Manager / Assistant Manager.
  • Create and maintain strong networking relationships with key contacts in the HR and Finance function of ministries & private companies in our approved list of companies.
  • To assist customers in all their queries on Bank's product and seek solutions to their requests.
  • Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
  • Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
  • Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
  • To ensure that the application forms are accurately filled and that all required supporting documentation are provided to minimize discrepancies. To submit all completed applications to the Manager Supervisor.
  • Act as the first point of contact especially for new customers, answer their queries and provide information about various products and services offered by the Retail Bank.
  • Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards, loans etc.
  • Coordinate with operations staff on an "as is needed" basis to ensure smooth operations, and timely and friendly service delivery.
  • Refer to Direct Sales Supervisor for assistance in replying to any unresolved queries from customers.
  • To submit periodic reports to their Sales Supervisor on calls made and their recommendations on how to grow the business volumes.
  • To monitor the customer service standards operational for Retail Bank and look for creative ways to improve service delivery.
  • Ensure compliance to internal service quality standards and compliance to audit requirements.
  • To have complete and updated knowledge of the key features & benefits of all the QNB Retail products & services (including special promotions) especially for those marketed through the Sales channel.
  • Attend all training programs organized by the Bank & also any specified training deemed to be applicable for effective performance of their job function.
  • Maintain thorough knowledge of competitor products, pricing, market activity, and ensure that market intelligence is passed on to the Manager / Assistant Manager by active participation in weekly sales meetings.
  • Identify related areas for professional development of self.

Education And Experience Requirements
  • College Diploma OR
  • Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
  • No years of experience required

Note: you will be required to attach the following:

  • Resume/CV
  • Passport
  • QID
  • Education Certificate
  • Birth Certificate
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
  • Banking
#J-18808-Ljbffr

  • Domestic Sales Representative

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time

    About the Role:We are seeking a highly motivated and experienced Domestic Sales Representative to join our team. The successful candidate will be responsible for promoting the Retail Bank's products and services, identifying new business opportunities, and building strong relationships with customers.Main Responsibilities:Maintain and expand existing...

  • VP Domestic Transaction Banking

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank Full time

    Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and...

  • Senior Writing Center Instructor for VCUarts Qatar

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Intl. Parking Inst Full time

    Senior Writing Center Instructor for VCUarts QatarBenefits of working at VCUAll full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs,...

  • Senior Polymer Sales Professional

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar QatarEnergy Qatarization Full time

    **Job Overview**We are seeking a highly experienced Senior Polymer Sales Professional to join our team at QatarEnergy Qatarization.The successful candidate will be responsible for origination, marketing, and sales of polymer products representing the front face of QatarEnergy to global clients.This is an exciting opportunity for a seasoned professional to...

  • QNB3256 - Officer Customer Care Call Center (Qatarization)

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time

    QNB3256 - Officer Customer Care Call Center (Qatarization)Join to apply for the QNB3256 - Officer Customer Care Call Center (Qatarization) role at QNB Group.About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence...

  • Senior Sales Professional

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Society Qatar Full time

    Senior Sales Professional - QatarWe are seeking a highly experienced Senior Sales Professional to join our team in Qatar. The successful candidate will be responsible for driving revenue growth, developing and implementing sales strategies, and building strong relationships with clients.The ideal candidate will have a strong background in sales, preferably...

  • Sales Manager Qatar

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    OverviewHere at Enerpac, we're on a journey. We're building a culture that celebrates the diverse makeup of our business. A culture where inclusiveness is more than just an initiative. Somewhere we all feel accepted, valued, and equal.Your unique perspectives, experiences and backgrounds hold the key to unlocking solutions that drive our business forward....

  • Domestic Helper

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Abroad Work Full time

    About Us:At Abroad Work, we provide exceptional opportunities for individuals to work abroad and experience new cultures.We are currently hiring a Domestic Helper to join our household staff in Doha, Qatar.In this role, you will be responsible for maintaining a clean and organized home, including cleaning rooms, doing laundry, and completing other household...

  • Senior Facilities Engineer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar QatarEnergy Qatarization Full time

    Job DescriptionWe are seeking an experienced Process / Surface Facilities Engineer to join our team. The successful candidate will provide engineering input and review documents related to international and domestic oil field developments and major brownfield projects.

  • Senior Compliance Officer

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time

    QNB3318 - Vice President - Domestic Business Regulatory ComplianceAbout QNB Group:The largest bank in the Middle East and Africa (MEA) region.Presence through subsidiaries and associate companies in over 31 countries across three continents.Total number of employees exceeds 28,000, serving up to 20 million customers.An ATM network of over 4,300 machines.Our...

  • Super Market and Mall Sales Officer

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Client of Appoint Jobs Full time

    Super Market and Mall Sales OfficerWe are looking for 35 Super Market And Mall Sales Officer Required Posts in United Arab Emirates, Qatar, Oman, Singapore, Poland, Saudi Arabia, Malaysia, Maldives, Australia, New Zealand, with deep knowledge in Sales, Sales Process, Branch Sales, Direct Sales, FMCG Sales, Sales Manager, Sales Head, Sales Officer, Catering...

  • Sales Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Datanet Global LLC Full time

    Get AI-powered advice on this job and more exclusive features.Datanet Global LLC was founded in 2004, with more than 20 years of successful professional experience in B2B IT services and solutions through our certified engineers in different countries including Qatar.Our multi-sector activities are composed of Access Control System, IPTV System, Microwave...

  • Senior Writing Center Tutor at VCUarts Qatar

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Intl. Parking Inst Full time

    About This PositionWe seek an accomplished senior writing center instructor who excels in teaching, mentoring, and developing strategies for diverse learners.Main ResponsibilitiesEducation and TrainingThis role emphasizes equipping students with advanced writing competencies through one-on-one guidance, group sessions, and classroom instruction.Mentorship...

  • Business Development Officer

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar ProgressSoft Corporation Full time

    Job DescriptionWe are seeking an experienced Business Development Officer to join our team at ProgressSoft Corporation. This is a key role responsible for driving sales growth in Qatar's banking and financial sector.The ideal candidate will have 5-10 years of sales experience, with a proven track record in the banking industry. You will be responsible for...

  • Senior Sales Engineer-Qatar

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Schneider Electric Full time

    Great people make Schneider Electric a great company.Schneider Electric has an exciting opportunity for a Senior Sales Engineer.The successful candidate will promote & support enclosures business development in Qatar in compliance with country regulations and industry requirements, hence enabling the pull-through business of PP, PS, DE, IA, and PA business...

  • Senior Marketing Executive

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar QatarEnergy Qatarization Full time

    Job DescriptionIn this Senior Marketing Executive role, you will analyze market trends from market interactions and regulatory developments, report outcomes to the Assistant Manager, and develop marketing plans and proposals for short term LNG sales.

  • Senior Sales Executive

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are looking for a Senior Sales Executive in Office Furniture. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing, and executing new...

  • Contact Center

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About The RoleWe are currently recruiting for Senior Operations Officer – Technology for Customer Contact Centre in Doha.As Senior Operations Officer, you will be responsible for supporting the implementation, administration and management of integrated global Contact Center software applications. You will be responsible for the implementation of...

  • Global Sales Senior Officer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    About the roleQatar Airways is excited to be launching a new opportunity to join our Global Sales department in the Leisure Sales team as a Global Sales Officer.As a Global Sales Officer, you will provide administrative & technical support to the Leisure Sales department in the area of point to point - Destination Qatar. Here you will assist in steering...

  • Senior Specialist Learning Center

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Aspire Zone Full time

    To provide effective training to all employees of Aspire Zone President Office, with a specific emphasis on the corporate training programme and adherence training to quality initiatives.Effectively delivers required training to multiple audiences within a structured timeline.Utilise experiential exercises to increase awareness, modify attitudes, challenge...