Application Support Lead for QAtar

2 weeks ago


Doha, Qatar Cartafella Analytics Full time

We are looking for Application Support Lead for Qatar

**Job Title - Application Support Lead**

**Scope of Work**
- Manage, supervise and provide direction for the Application Support team, ensuring that all service level agreements are met, and incidents are resolved in a timely manner.
- Ensure that all incidents, problems, and service requests are tracked, managed, and resolved in accordance with established processes.
- Drafting RFPs and evaluating vendor proposals for new systems and upgrades.
- Performing technical evaluations and making recommendations for system improvements.
- Overseeing governance and compliance with policies and procedures on the operations team.
- Collaborating with internal teams to identify and resolve system issues.
- Providing regular reports on system performance and identifying opportunities for improvement.
- Ensuring system uptime and availability.
- Experience managing teams of support staff.
- Demonstrated experience in drafting RFPs and evaluating vendor proposals.
- Knowledge of governance and compliance procedures for enterprise systems.
- Excellent communication skills and ability to collaborate with internal teams and external vendors.
- Knowledge of Microsoft Power Platforms

If you are interested, please send the below details at the earliest.
- Your CV in word format:

- Total Yrs of Experience:

- Experience in Banking Domain:

- Any other Certifications:

- Current Salary:

- Salary Expectation in QAR:

- Notice Period:

- Current Location:

- Nationality:

- Visa Type:

- You can be able to relocate to Qatar:
Pay: QAR20,000.00 - QAR22,000.00 per month

**Experience**:

- ERP, CRM, and BI tools: 3 years (preferred)
- DevOps methodologies: 3 years (preferred)



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