Service Desk Specialist

**Job description** **Education Qualification/ Certification**: Bachelor’s degree in computer science, Management Information Systems or equivalent experience **Mandatory Skills **:Relevant IT certifications such as Microsoft, Networking etc. will be an advantage - Hands on experience to perform remote troubleshooting. - Experience in managing high...

We are looking IT Service Desk/Help Desk engineer for Qatar location. Experience: 4+ Yrs Should have experience in helpdesk activities. Pay: QAR7,000.00 - QAR8,000.00 per month **Experience**: - IT Service Desk/Help Desk: 3 years (preferred) **Language**: - Arabic (preferred)

Urgent IT Job Opening at Qatar!!! * - Position : Service Desk Lead - Bilingual - Work Location: Doha, Qatar - Experience : 10 + yrs - Should have experience in IT support in a lead position for minimum 3-4 years, who has extensive experience in providing solutions (solutions management), incident management, closures of tickets raised and leading L1 and L2...

We are looking for Female **IT** **Help Desk Officer.** As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. **Responsibilities**: - Responding to client support queries. - Providing support in person, over the...

**READ THE JOB DESCRIPTION BEFORE APPLYING.** We are looking for a skilled **Help Desk Officer** to provide fast and effective support to our clients. **Responsibilities**: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. -...

**Position Title: Service Desk Engineer (Banking sector)** **Location: Doha, Qatar** **Key Responsibilities**: -  Provide first-level technical support for IT services across the organization. -  Record, classify, and manage incidents and service requests in the ITSM system. -  Diagnose and resolve technical issues related to hardware, software, and...

**Job Summary and Purpose**: Ensure that all service levels are achieved in line with the need of a safe and efficient IT operations within NAKILAT and its joint ventures. Provide management and technical expertise to the IT service desk function to provide 1st level technical support. **Accountabilities**: **Key Accountabilities**: **Service Desk Support...

**L1 Service Desk Agents** **Key Requirements**: - 4x Graduates to act as L1 Service Desk agents - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and public holidays) - Applicable vendor / technology entry level certification or equivalent in particular...

**L1 Service Desk Agents** **Key Requirements**: - 4x Graduates to act as L1 Service Desk agents - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and public holidays) - Applicable vendor / technology entry level certification or equivalent in particular...

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa. For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment. We’re looking for passionate, self-motivated, and creative team players who want to work hard and...

**Job Summary and Purpose**: Provide 1st level technical support to end users within The Company and its joint ventures. Assist in ensuring that all service levels are achieved in line with the need of a safe and efficient IT operations. **Accountabilities**: **Key Accountabilities**: **IT Inventory and Stock Keeping**: - Update and manage the IT inventory...

Company Overview: **Work Where it Matters** Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At FRS, the work you do every day makes a difference in the lives...

**Job Overview**: As a Helpdesk/Service Desk Analyst, you will specialize in overseeing and governing IT helpdesk and service desk operations. Your primary focus is on optimizing workflows, setting and enforcing operational standards, and ensuring the efficient and effective delivery of support services to meet organizational IT governance objectives. You...

We are looking to hire qualified IT Help Desks who can join our dynamic team. - Assist regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. - Prepare and maintain a Frequently Asked Question (FAQ) document for users’ reference. - Diagnose computer problems, technical...

**Permanent Hiring - L1 SERVICE DESK AGENTS !!!!** - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Fluency in Arabic and English is mandatory. - Strong communication and interpersonal skills. - Ability to work in a 24x7 Service Desk environment (depending upon the requirement). - Basic knowledge of IT infrastructure,...

**Permanent Hiring - L1 SERVICE DESK AGENTS !!!!** - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Fluency in Arabic and English is mandatory. - Strong communication and interpersonal skills. - Ability to work in a 24x7 Service Desk environment (depending upon the requirement). - Basic knowledge of IT infrastructure,...

**Experience** - **3-4 years of experience** in **delivering remote IT support via telephone** and **remote support tools within an IT Service Provider** environment. - Strong problem-solving abilities to diagnose and resolve customer issues. - Excellent **written and verbal communication skills**, with a keen focus on effective customer service. - Customer...

**Company** QatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainable development,utilization and monetization of oil and gas resources in the State ofQatar. In its efforts to become one of the best national energycompanies in the world, QatarEnergy's activities and those of itssubsidiaries...

1)Network Engineer(CCNA/CCNP) with 2 Years of Experience 2)Service desk Agent (ITIL 3 or 4) Ability to Commute: - Doha (required) Ability to Relocate: - Doha: Relocate before starting work (required)

**Company** QatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainable development,utilization and monetization of oil and gas resources in the State ofQatar. In its efforts to become one of the best national energycompanies in the world, QatarEnergy's activities and those of itssubsidiaries...