IT - Service Desk Specialist

**Education Qualification/ Certification**: Bachelor’s degree in computer science, Management Information Systems or equivalent experience **Mandatory Skills **:Relevant IT certifications such as Microsoft, Networking etc. will be an advantage - Hands on experience to perform remote troubleshooting. - Experience in managing high volume of customer...

Education Qualification/ Certification: Bachelor's degree in computer science, Management Information Systems or equivalent experienceMandatory Skills :Relevant IT certifications such as Microsoft, Networking etc. will be an advantage Hands on experience to perform remote troubleshooting. Experience in managing high volume of customer service. Overarching...

We are looking IT Service Desk/Help Desk engineer for Qatar location. Experience: 4+ Yrs Should have experience in helpdesk activities. Pay: QAR7,000.00 - QAR8,000.00 per month **Experience**: - IT Service Desk/Help Desk: 3 years (preferred) **Language**: - Arabic (preferred)

We are looking IT Service Desk/Help Desk engineer for Qatar location.Experience: 4+ YrsShould have experience in helpdesk activities.Pay: QAR7, QAR8,000.00 per monthExperience: IT Service Desk/Help Desk: 3 years (preferred)Language: Arabic (preferred)

Supervise, train, and mentor service desk staff.• Monitor and manage service requests and incident queues.• Ensure that service requests are prioritized and resolved in a timely manner.• Escalate and manage high-priority or complex issues.Incident Trend Analysis• Ensure that service requests and incidents are logged,...

Urgent IT Job Opening at Qatar Position : Service Desk Lead Bilingual Work Location: Doha, Qatar Experience : 10 + yrs Should have experience in IT support in a lead position for minimum 34 years, who has extensive experience in providing solutions (solutions management), incident management, closures of tickets raised and leading L1 and L2 staff. English &...

IT Service Desk (Field Support)Responsibilities: Provide end user desktop support via remote control viewer (SCCM) Deploy standard Applications from SCCM package deployment. Onsite installation of new PCs and locally attached peripherals such as printers, image scanners. The installation includes site readiness inspection to verify availability of proper...

We are looking for Female IT Help Desk Officer. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions.Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote...

The common services provided as part of IT Service Desk Support shall include, but not limited to, the following: 1. IT Helpdesk Services 2. Support of Computers (includes PCs, Macs etc.), handhelds (includes tablets etc.), mobile devices etc. of various makes and models that run on multiple Operating systems 3. 24/7 support (over telephone and remote...

KeyResponsibilities:Inspect personal computer equipment,as well as install hardware and peripheral components such asmonitors, keyboards, printers and disk drives on user'spremisesEnsure ongoing and consistencemaintenance and update of the Group's activedirectoryInstall and configure specifiedsoftware packages such as operating systems, business...

1) Ensure full availability of Service Desk telephone and email support during shift.2) Provide telephone and email support for clients and users.3) Pro-actively monitor support mailboxes and log in the system.4) Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool.5) Create,...

Supervise, train, and mentor service deskstaff. Monitor and manage service requests andincident queues. Ensure that service requestsare prioritized and resolved in a timelymanner. Escalate and manage high-priority orcomplex issues.Incident TrendAnalysis Ensure that service requests andincidents are logged, prioritized, assigned, and resolved in atimely and...

Key Responsibilities:Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premisesEnsure ongoing and consistence maintenance and update of the Group's active directoryInstall and configure specified software packages such as operating systems, business...

Key Responsibilities: Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premisesEnsure ongoing and consistence maintenance and update of the Group’s active directoryInstall and configure specified software packages such as operating systems,...

Key Responsibilities: Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premisesEnsure ongoing and consistence maintenance and update of the Group’s active directoryInstall and configure specified software packages such as operating systems,...

**Nationality Requirement: Arab nationals from Egypt and Jordan nationality only** **About the Role**: **Responsibilities**: - Diagnose and resolve hardware and software issues - Escalate complex technical issues to the appropriate teams - Document all support interactions and resolutions in the ticketing system - Assist with user account management and...

CompanyQatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainabledevelopment,utilization and monetization of oil and gas resources in the State ofQatar. In its efforts to become one of thebest national energycompanies in the world, QatarEnergy's activities and those of itssubsidiaries and joint...

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.We're looking for passionate, self-motivated, and creative team players who want to work hard and be...

* 2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)* Proven expertise with positive customer service skills and communication skills* Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9* Experience with ITSM /...

2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)Proven expertise with positive customer service skills and communication skillsExperience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9Experience with ITSM /...