Senior Regional Cargo Network Operations Officer

3 weeks ago

Doha, Qatar Qatar Airways Full time

**About the role**

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team
** **in
**Doha** as a Senior Regional Cargo Network Operations Officer.

Join the
**#MovedByPeople** family and leave a mark as part of the Cargo Operations Team

In this role you will be responsible for monitoring and supporting all cargo operations across the Qatar Airways Network in coordination with the regional operations teams, and under the guidance of the Regional Network Operations Managers

As part of your role, your additional responsibilities will include the following:

- Continuously monitor standards and performance across the region at station level. Support improvement projects based on the historical trends in collaboration with the regional team and Station GHA’s to improve quality of service and operational standards of Qatar Airways Cargo. To ensure that the performance review conference calls/meeting are conducted periodically with the QR Cargo regional teams/GHAs as per the set standards with proper action and corrective plans as an end result.
- Act as a support interface between IT/CROAMIS, Hub (QR Cargo and GHA) teams and regional teams on system, process development and change management to drive automation improvements in the regions.
- Support the actioning of AQD’s as per the agreed timelines, and ensure proper corrective and preventive actions are implemented with the support of QR Cargo Safety team.
- Support and monitor the implementation of standard operating procedures (SOP) with the GHA’s to ensure smooth cargo operations in the region.
- Conduct frequent station visits and undertake performance review meetings with the Ground Handling Agent.
- Act as a key point of contact with Network Handling Partners for purposes of investigations, operational feedback, escalation or general queries.
- Ensure discrepancies and non-conformances are minimized in order to reduce claims and penalties at the respective station to increase customer satisfaction and reduce carrier liability.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
**About you**
- Bachelor’s degree with minimum 5 years of experience within the airline/GHA operational support roles.
- Good knowledge of operational system and processes in GHA support roles
- Strong understanding of project management and aviation safety and security
- Prior experience in freighter operations handling the B747F, B777F and A330F freighter aircraft.
- Experience in weight and balance function is preferred.
- Strong command of the English language
- Team oriented and able to work in a fast-paced environment

**About Qatar Airways Group**
***

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global commun

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