Talent and Culture Manager

2 days ago

Doha, Qatar Accor HQ Full time

**Talent and Culture Manager**

The T&C Manager promotes employee satisfaction, ensures compliance with local employment and labor laws, and maintains the highest level of T&C standards and T&C brand commitments in the hotel.

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

**What you will be doing**:
The T&C Manager is responsible for planning, managing, controlling, and coordinating benefits, wages, salaries, labor and team member relations, and Learning & Development. They are guardian and enforcer of T&C policies, procedures and company values in conjunction with all HODs and the GM. Reporting directly to the General Manager.

**Key Responsibilities**:
Recruitment and Welcoming
- Develop a diverse recruitment/selection strategy and mobility process
- Welcoming associates to the property in line with the T&C brand requirements.

Inspiring
- Supports operations and assists in achieving team member and guest satisfaction goals
- Interacts in a positive way with other departments to ensure the over success of the property

Ensuring Communication across all levels
- Effectively communicates with team members
- Implements employee satisfaction through surveys, round tables, and one-on-ones with team members and sharing information with a goal of continual improvement

Thanking / Caring
- Coaches management on handling and resolving performance issues in the hotel
- Anticipates and addresses employee relations matters, responds timely to employee inquiries and is proactive in promoting team member satisfaction

Developing
- Creates and implements an integration and Learning & Development strategy that brings efficiency to employee performance
- Encourages the development of employees to achieve their highest potential
- Manages and implements the performance appraisal review system
- Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees / managers according to company standards

Celebrating
- Working together to celebrate associates special events and achievements
- Recognising the hotel milestones and celebrating them accordingly

Compensation / Sharing
- Evaluate changes and trends in market compensation and makes recommendations

Administration / Reporting
- Oversees the administrative activities of payroll, benefits, legal compliance and employment law
- Development of Talent & Culture and Learning & Development budget
- Implements guidelines, policies, and procedures in compliance with corporate direction and T&C brand
- Ensures compliance with local health and safety regulations

Leader of Workplace Culture and Organisational success
- Understands the hotel brand promise as well the company values and works to include, and promote them at every opportunity.
- Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation

**(This is not an exhaustive job description for this position. Other tasks can be included, considering that they are part of the Talent and Culture role.)**

**Your experience and skills include**:

- Minimum of 2 years Human Resources Management experience. The position is also open for Assistant T&C Manager who’s up and ready for the challenge and responsibilities.
- A strong understanding of local labor and employment law
- Good managerial, interpersonal, motivational, and leadership skills
- Excellent Communication skill
- Ability to train and develop team members
- Ability to work effectively in a team environment and take initiative
- Excellent organizational skills
- Analytical skills
- Computer skills (word processing, spreadsheet, and presentation software)

**Your team and working environment**:

- Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS

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