Customer Service Manager

Minimum 3 years' experience in a freight forwarding role is required; preferably in a customer service or operations role. - Previous experience using the ERP system, CargoWise One, is required. - Previous experience updating or negotiating client rates is preferred. - Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel. - Clear and...

**We are looking to hire a qualified Customer Service Manager to join our dynamic team.** - Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints - Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints - Promoting and sharing customer service...

**Responsibilities**: - Supervising day-to-day operations in the customer service department. - Responding to customer service issues in a timely manner. - Creating effective customer service procedures, policies, and standards. - Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. - Implementing an...

**Responsibilities**: - Supervising day-to-day operations in the customer service department. - Responding to customer service issues in a timely manner. - Creating effective customer service procedures, policies, and standards. - Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. - Implementing an...

Job SummaryECCO Gulf Majorel Qatar seeks a highly skilled Customer Service Manager to lead our team in delivering exceptional customer experiences across various channels. As a key member of our operations team, you will be responsible for managing daily customer operations, addressing escalations, and ensuring timely resolution of customer inquiries.Key...

Customer Service Manager - Moving & Relocations :Title : Customer Service Manager - Moving & Relocations Experience : 5 to 7 Job Type : Full Time Employment Type : Permanent Job Status : Inactive Country : Qatar City : DohaJob Description & Role :Direct and manage all activities related to delivery of effective customer serviceLiaise with Team Supervisors...

About the role - Manage the assigned QAS passenger services sections includes but not limited to (Check In, Boarding/VIP/QROC/PDA/INAD/ PRM/ Porterage /lost & found / Baggage ) operations and oversee the operational and administrative requirements in order to deliver high standard of service to QAS Customers consistently. - Seek and capitalize on...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

we are looking for customer service specialist to join our Logistics team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. Customer Service Specialist Responsibilities: Immediately escalating serious...

A reputed Driving Academy in QATAR is looking for "**Customer Service Manager"** position: **Job Specifications & Skills**: - University (Bachelor's Degree). - Field experience 7 to 8 Years. - Fluent Arabic & English speaking. - Management skills. - Customer Service. - Service Knowledge. - Quality Focus. - Problem Solving. - Market Knowledge. -...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Job Description: Customer Service Representative for a Cleaning and Hospitality Company Job Title: Customer Service Representative Key Responsibilities: Providing accurate information about the company’s services and pricing. Registering customer requests and scheduling appointments according to their needs and company availability. Handling customer...

Chedid & Associates – Qatar seeks a Customer Service Manager to ensure customer inquiries are promptly attended to, maintaining client relationships through continuous follow-up.The role is part of an agile, dynamic organization with a fast-paced environment.Responsibilities:Contact clients via emails and phone calls for motor insurance renewal.Negotiate...

Job OverviewTalent Leaders Inc. is seeking a highly skilled Customer Service Excellence Manager to join our team.This role is responsible for delivering exceptional customer service, effectively coordinating service teams, and ensuring prompt, efficient, and professional handling of customer inquiries and requests.

Job SummaryThe Customer Service Excellence Manager will be responsible for leading our customer service efforts to deliver exceptional experiences and build strong relationships with our customers.Main Responsibilities:Customer Experience: Ensure that customers receive timely and effective support through various channels.Employee Training: Provide ongoing...

Ground Services Division is currently recruiting for Customer Services Duty Manager. The role is responsible for proactively managing QR passenger service operations on a shift basis, maintaining the corporate safety and security standards of the airline and ensuring customer service standards delivered as per values enshrined in QR. You will take decision...

Job DescriptionTalent Leaders Inc. is seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and ensuring that our clients receive prompt, efficient, and professional support.Key Responsibilities:Serve as the primary point of...

Rera Services is looking for a Cleaning Services Supervisor / Customer Service Representative with experience in the cleaning industry in Qatar. The ideal candidate must have at least one year of experience in a cleaning services company and possess a valid Qatar ID. This role involves supervising cleaning staff, ensuring service quality, and handling...

Rera Services is looking for a Cleaning Services Supervisor / Customer Service Representative with experience in the cleaning industry in Qatar. The ideal candidate must have at least one year of experience in a cleaning services company and possess a valid Qatar ID. This role involves supervising cleaning staff, ensuring service quality, and handling...

**CUSTOMER SERVICE**: **Job ID **:2338 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Customer Service / Telecalling AED 1,100.00 - 1,300.00 **Other Benefits **:Food+Accomodation+Transport+Water+Electricity **GCC Driving License **:No **Description: - Should have experience in Same Role. Detailed...