Customer Service Manager

Minimum 3 years' experience in a freight forwarding role is required; preferably in a customer service or operations role. - Previous experience using the ERP system, CargoWise One, is required. - Previous experience updating or negotiating client rates is preferred. - Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel. - Clear and...

**We are looking to hire a qualified Customer Service Manager to join our dynamic team.** - Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints - Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints - Promoting and sharing customer service...

**Responsibilities**: - Supervising day-to-day operations in the customer service department. - Responding to customer service issues in a timely manner. - Creating effective customer service procedures, policies, and standards. - Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. - Implementing an...

Job OverviewECCO Gulf Majorel Qatar is seeking an experienced Call Center Team Leader to join our team.About the RoleThe successful candidate will be responsible for managing daily customer operations across multiple channels, including calls, emails, and in-person visits. Key responsibilities include addressing customer escalations and complaints promptly...

About the role - Manage the assigned QAS passenger services sections includes but not limited to (Check In, Boarding/VIP/QROC/PDA/INAD/ PRM/ Porterage /lost & found / Baggage ) operations and oversee the operational and administrative requirements in order to deliver high standard of service to QAS Customers consistently. - Seek and capitalize on...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Job Description: Customer Service Representative for a Cleaning and Hospitality Company Job Title: Customer Service Representative Key Responsibilities: Providing accurate information about the company’s services and pricing. Registering customer requests and scheduling appointments according to their needs and company availability. Handling customer...

A reputed Driving Academy in QATAR is looking for "**Customer Service Manager"** position: **Job Specifications & Skills**: - University (Bachelor's Degree). - Field experience 7 to 8 Years. - Fluent Arabic & English speaking. - Management skills. - Customer Service. - Service Knowledge. - Quality Focus. - Problem Solving. - Market Knowledge. -...

**CUSTOMER SERVICE**: **Job ID **:2338 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Customer Service / Telecalling AED 1,100.00 - 1,300.00 **Other Benefits **:Food+Accomodation+Transport+Water+Electricity **GCC Driving License **:No **Description: - Should have experience in Same Role. Detailed...

**Ritaj Facility Management** **Customer Service Representative with Facility Management Experience** **Facility Management Experience** **Must know Arabic/English** **Position Overview**: As a Customer Service Representative (CSR) with experience in facility management, you will be responsible for ensuring excellent customer satisfaction while handling...

Job Purpose: The Customer Service Supervisor will be responsible for managing a team of customer service agents. The primary responsibility of this role is to ensure that the team delivers excellent customer service and maintains high levels of customer satisfaction. This position will require leadership, organizational, and communication skills to...

We are looking for a customer-oriented service representative for a facility management company. **must have experience in a facility management and service company.** **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls. - Generate sales leads - Identify and assess customers’ needs to achieve...

Customer Service and Dispatch Manager **Salary**: QAR5,000.00 - QAR6,000.00 per month

_**Supervisory Responsibilities**:_ - Hires entry-level customer service employees. - Trains new employees in the companys customer service policies, procedures, and best practices. - Organizes and oversees the schedules and work of assigned staff. - Conducts performance evaluations that are timely and constructive. - **Duties/Responsibilities**:_ - Manages...

**Customer Service Representative Job Description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and...

We are hiring a Customer Service Representative to manage customer queries and complaints. **Job Description**: General Purpose: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Main Job Tasks and Responsibilities: - Answer calls professionally - Respond promptly to...

**Customer Service** Job Location: Qatar Qualifications/Skills: Bachelor's degree or diploma in the same field. Min. 3 years of experience in Customer Service - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity...

We are hiring a Customer Service Representative to manage customer queries and complaints. **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer...

Parsons is looking for an amazingly talented **Customer Service Lead **to join our team! The Customer Service Lead will be ensuring organization’s customers receives positive experience and feel valued. The position is responsible for conducting customer mapping, designing customer journeys and strategies to effectively manage queries, provide relevant...