Contact Center Officer

**About the role**: We are currently recruiting for Senior Operations Officer - Technology for Customer Contact Centre in Doha. **Your specific responsibilities include**: - Analyze as-is processed and perform gap analysis, subsequently derive the to-be processed and prepare business requirements for features and functionalities required in the IT...

**We are looking to hire a qualified Contact Center Agent to join our dynamic team.** - Be responsible for managing all operational aspects of team members involved in the delivery of front-end or contact center customer service, including customer service agents & work schedules. - Take ownership for resolving customer inquiries and complaints promptly and...

About the role: Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers. - Manage service level of all customer service...

**Key Responsibilities**: **1) Contact Center Technology Expertise**: - Utilize your Genesys certifications and extensive experience to design, implement, and optimize advanced contact center solutions. - Deploy and configure Genesys Cloud CX (Pure Cloud), Genesys Pure Engage, and Genesys Pure Connect, ensuring seamless functionality and integration. -...

**We are looking to hire a contact center agent to our dynamic team,** - Call and inform patient’s clinic appointment schedule, answering questions, and providing information. - Maintain good communication skill in the clinical area. - Maintain professional relationship with the team and engaging in self-development activities by attending various training...

**About the role**: We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business...

Urgently hiring Call center officer /Female 2 years experience or more. Full time duty at high end Spa. Salary from 3000 QR to 3500QR. Preferred Arabic national and bilingual Arabic / English. Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required)

Our medical center is seeking a skilled receptionist to join our team. If you have effective communication skills and the ability to handle patients and visitors with professionalism and kindness, we invite you to apply. Job Responsibilities: - Greet patients and visitors and direct them to the appropriate departments. - Answer phone calls and provide...

We are looking for a bilingual Receptionist (Arabic/ English) to manage our Front Desk and to perform a variety of administrative tasks and promote sales. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet...

We are looking for a bilingual Receptionist (Arabic/ English) to manage our Front Desk and to perform a variety of administrative tasks and promote sales. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet...

**Experience: 8+ years**: Experience : Minimum 8 years relevant experience in which minimum 2 years in a lead role managing teams. Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Experience**: - Manual Testing: 8 years (required) - Contact center Domain: 8 years (required)

**Job Summary** As a Document controller / Call Center executive you will be responsible for maintaining accurate records of company documentation. Prime responsibility will be to contact customers & take their appointments for our technical team, inform the same to client Office and update the ERP with fixed schedules. Liaising between clients/consultants'...

Elite Medical Center 1. Marketing & Media Officer - Preferably in Qatar with transferrable visa(NOC available) - Must have Graphic designer skills and video ( film ) maker - Preferably with Marketing skills and social media expertise - Arabic Speaker is an advantage The salary will be discussed during the interview. Application Question(s): - Do you have...

**About the role**: We are currently recruiting for Senior Operations Officer - WFM for Customer Contact Centre. **Your specific responsibilities include**: - Forecast volumes of voice/non-voice activities both short-term and long-term. - Review forecasts on an intra - daily, weekly, monthly and annual basis for all workgroups, and compare actual results...

Elite Medical Center 1. Marketing & Media Officer - Preferably in Qatar with transferrable visa(NOC available) - Must have Graphic designer skills and video ( film ) maker - Preferably with Marketing skills and social media expertise - Arabic Speaker is an advantage The salary will be discussed during the interview.

**About the role**: As Technology Services Lead Engineer - Data Center, you will help us achieve the following: - Datacenter activities include walk-through of the computer centers, coordination of computer room work by vendors, support system administrators, backup/recovery, and maintain tape library, call lists, and contacts. - Ability to rack and stack...

We are looking for a Medical Insurance Expert with proven experience in Qatar for a fast growing Medical Center. Must speak Arabic and English Must have excellent negotiation skills and be able to close the deal. Must have at least 3yrs Medical Insurance knowledge in Qatar. Must have QID and NOC We need someone friendly with excellent work ethic's...

**Tadawi Medical Center Doha, Qatar** **About the Company**: Tadawi Medical Center, TMC, is a leading Health Care organization that provided a wide range of quality medical services to nourish customer wellness. TMC is the extensive destination for all health and beauty requirements, offering a dedicated team of specialized doctors, practitioners, caring...

**Role Overview**: As a Call Center Agent, you will be the primary point of contact for customers contacting our company. You will handle inbound and outbound calls, providing exceptional customer service, resolving issues, and promoting our products or services. Your goal is to ensure customer satisfaction and maintain a positive company image. **Key...

As a Call Center Representative, you will be at the forefront of delivering exceptional customer service by handling calls related to our banking products and services. This pivotal role requires a dedicated individual with outstanding communication skills, a comprehensive understanding of our financial offerings, and a commitment to providing personalized...