Contact Centre Agent

About the RoleWe are seeking a motivated Customer Service Representative to join our team and provide outstanding service to our valued customers.Key Responsibilities:Manage service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Conduct complaint investigations followed by recommendations and/or...

We are looking for experienced Arabic tales sales agent to contact potential and existent customers by phone to provide excellent customer service, keep the departments running in efficient manner **Responsibilities**: manage outbound calls Answer and direct phone calls Identify customers’ needs, clarify information, research every issue and provide...

**About the role** We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar. As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every...

We are Looking For Skilled Female to act as call centre agent, with good experience in sales and customer services Great opportunity to grow your career in sales - available in Qatar. - Fluent in English. - Excellent communication skills. - Experience in call centre and customer service.

**We are looking to hire a qualified Contact Center Agent to join our dynamic team.** - Be responsible for managing all operational aspects of team members involved in the delivery of front-end or contact center customer service, including customer service agents & work schedules. - Take ownership for resolving customer inquiries and complaints promptly and...

About The JobThis is an exciting opportunity to join our dynamic team as a Customer Experience Management Specialist. You will be responsible for designing and implementing efficient Contact Centre systems and processes to enhance customer satisfaction and loyalty.Key Responsibilities Include:Developing and implementing business continuity plans to ensure...

**About the role**: Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Supervisor (Arabic Speaker ) to join our team and play a pivotal role in providing outstanding service to our valued customers. - Handle calls and complaints...

**About the role**: We are looking for Customer Services Agent - German Speaker from Namibia, with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar. As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer...

About The JobThis is an exciting opportunity to join our dynamic team as a Senior Operations Officer – Technology. You will be responsible for designing and implementing efficient Contact Centre systems and processes to enhance customer satisfaction and loyalty.Key Responsibilities Include:Designing and implementing business continuity plans to ensure...

We are looking to hire qualified **Contact Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by...

About The RoleWe are currently recruiting for a highly skilled Senior Operations Officer – Technology to join our team in Doha. As a key member of our Customer Contact Centre, you will be responsible for supporting the implementation, administration and management of integrated global Contact Centre software applications.Key Responsibilities...

Guest Service Centre AgentFull-time Company Location: Banana Island Resort Doha by AnantaraCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and...

Location : Pearl -Qatar Immediate joining. (Edited) Minimum 2 yrs of experience as call center agents. Short term 1 month and extendable **Job Types**: Full-time, Permanent **Salary**: QAR2,500.00 - QAR3,000.00 per month Application Question(s): - Can you join immediately? **Experience**: - Call centre: 2 years (preferred) License/Certification: -...

Any additional languages relevant to the Contact Centre business are an advantage. - Good knowledge of world Geography and knowledge of airline reservations and ticketing processes and systems will be a strong asset - Bachelor's degree - Minimum 1-year experience - Excelient written and spoken English - Residing in Qatar - Must have a valid QID - Must join...

About UsWe are a leading Service Delivery Executive who is responsible for leading the execution of the strategy in collaboration with other departments (HR, OPS, Technology, Finance). As a key member of our team, you will drive culture change and create a framework for the implementation of Lean and Six Sigma initiatives.Your primary focus will be on...

About The RoleWe are currently recruiting for Senior Operations Officer – Technology for Customer Contact Centre in Doha.As Senior Operations Officer, you will be responsible for supporting the implementation, administration and management of integrated global Contact Center software applications. You will be responsible for the implementation of...

About the role:Hamad International Airport is a dynamic and innovative aviation company dedicated to delivering exceptional customer experience. We are seeking a motivated Contact Centre Officer (Arabic Speaker) to join our team and play a pivotal role in providing outstanding service to our valued customers.Responsibilities:Manage service level of all...

We are hiring Senior Reservation Agents for a leading client in Qatar for 3 month contract: - You will be assisting in encoding and confirming reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). - Provide feedback regarding system/procedure enhancements about the reservation, B2C...

We are hiring Call Center Agents with following requirements: - Must be fluent in both English and Arabic - Must have valid QID - Must be available to join immediately - Must not be more than 35 years of age **Salary**: QAR1.00 per month **Language**: - Fluent English and Arabic (required)

Malomatia Contact Center seeks a highly skilled Business Excellence Specialist to drive operational efficiency, quality, and continuous improvement within the contact center environment.About Malomatia:At malomatia, we strive to deliver exceptional customer experiences through our innovative contact center solutions. As a key member of our team, you will...